Forum Discussion
maxwellfrimpong
Jun 23, 2025Copper Contributor
Error in logging in to my Nonprofit Hub Account
Our Organization has just been approved for the Microsoft Nonprofit grant, but I receive the error displayed below when I try to log in to the Nonprofit Hub account. I've sent a ticket to the support, but I still have not gotten any response yet.
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Something went wrong
We cannot allow you to proceed at this time. Please contact support and reference message code 715-123190 and transaction 5ca7a71e-fd20-4013-9165-72fa87d3ff85.
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Kindly help resolve this asap.
Thank you.
Maxwell
1 Reply
- EricaL985Brass Contributor
If the issue has not been resolved, I am a Microsoft Partner and can issue licenses to approved nonprofits. You can email me at email address removed for privacy reasons