Forum Discussion
Azure Grant Submission unsuccessful
Our nonprofit was approved under the Microsoft non-profit organization account, and I attempted to sign up for the non-profit grant so we could building our system, but I received the following error message:
Your Azure grant submission was unsuccessful.
We cannot allow you to proceed at this time. Please contact support and reference message code 715-123190.
- Environment: Test
- Scs: npp
- ServiceName: portal-web
- ServiceRegion: cus
- ServiceVersion: 01
- ServiceId: p-npp-portal-web-cus-01
- ServiceType: React
- SessionId: 2f16e956-da05-4aa3-b534-437594545511
- Puid: 100320058E47C5F3
- TenantId: 1ad1afbb-55e8-4547-91f5-31338eefbac1
- ObjectId: f8cad7b5-2c48-4586-91b9-e48e17956a43
- Locale: en-us
- NonprofitId: a58bcc62-bb89-4978-8f9c-afc6a43fae25
- NonprofitRequestStatus: Approved
- MessageCode: 715-123190
2 Replies
That code is a generic eligibility block. Your nonprofit status is approved, but the grant itself has extra criteria. Check if your organisation type qualifies and if you have a valid payment method on file for verification. Contact Microsoft support with your session ID and tenant ID. They are the only ones who can unblock it.
Hello,
I am sorry to hear about the issues with your account. The 715 errors may be related to trust issues or account declination. Have you received any notifications about your account being closed? Please check with the eligibility team to see if your account needs updating or if any documents are required for verification
In the meantime, you will need to open a support ticket through your Nonprofit Hub related to eligibility.
