Question for small nonprofits
If you work for a small (5-20 people) nonprofit or charity organisation, what types of information are you capturing using Excel spreadsheets (or paper)? This might include your volunteers, program participants, donors, assets, clients, etc. What other data are you managing? Have you tried finding off-the-shelf solutions to help you with managing it?Inability to login to non profit hub
Hello everyone, I have signed up our non-profit organization for Microsoft Non-Profit and it was approved. In the approval-mail I was instructed to go to the "non-profit hub" to sign in and select the plans we would like to use. (Nov 2024). I did this and created initial access. After some interval, in Aug 2025, I tried to access this but got a message that the user doesn't exist - I use my personal MS365 account, hence, the delay. I wanted to set up access for a couple of other users at the non profit. I've tried different browsers (Edge, Chrome, Safari, Firefox) as well as different devices, the result remains the same. The username and password are correct - the former was additionally given in the approval-mail, the latter was checked several times. Also contacted Techsoup - got an email but no resolution. How does this grant get re-activated? Will appreciate a meaningful response. Thanks in advance.
Error 43881
Hello, I am trying to purchase x75 Microsoft 365 Business Basic (Nonprofit Staff Pricing) at £0.00 cost, I have put in my card details, confirmed it on my banking app and get the below error. I was told to then call support on the following number 0800 032 6417 which does not work, my phone and two other phones just beep! - please can someone help ASAP - thank you. - Error code: 43881 Technical Details: cV: ng1enM7VUkwVo2UH.1.13 TID: 732d0a16-4530-4902-a37b-7a1163a1cf32 UPN: email address removed for privacy reasons Error code: 43881 Technical Details: cV: ng1enM7VUkwVo2UH.1.13 TID: 732d0a16-4530-4902-a37b-7a1163a1cf32 0800 032 6417 which doesn’t actually work. Someone please help, this is causing many delays!
I want to learn more about Nonprofit Pain Points?
My name is Erica Leverson, a data analyst/tech expert at EDL Investments. We have started to want to work with nonprofits because we want to work with organizations who is making humans, animals, the environment a better place. So, in order for me to be of service to nonprofits, I want to know what the pain points are. My goal is to learn of the struggles so I can create solutions. If you don't mind, can you please share them in the comments.
Discontinuation of M365 Business Premium Grant Deeply Disappointing,Harmful to Small Nonprofits
As a Microsoft CSP partner supporting multiple nonprofit organizations, I am extremely disappointed by the decision to discontinue the Microsoft 365 Business Premium grant. This change disproportionately affects small nonprofits that rely on these tools to fulfill their missions with limited resources. The justification that this is about “alignment” or “sustainability” is disingenuous. Let’s be honest—this is a revenue-driven decision that undermines Microsoft’s long-standing commitment to empowering nonprofits. Removing access to essential tools like Office desktop apps and Intune from the grant program forces small organizations into paid plans they cannot afford, jeopardizing their operations and security. Microsoft has built goodwill in the nonprofit sector over the years. This move erodes that trust. I urge you to reconsider this decision or at least provide a longer transition period and more flexible options for small nonprofits. Please do better. The nonprofit sector deserves more than a corporate cost-cutting maneuver disguised as a strategic realignment.
Still confused by the nonprofit switch by Microsoft
I am so sorry if this is duplicated, but everywhere I turn, the information is different. Currently, we have the following and number of licenses for each: (3) Business Premium expire 10/1/2025 (4) Power Automate with an expiration of n/a (4) Nonprofit portal expire 4/20/2033 (5) 365 E1 with expire of 4/24/26 As for Power Automate and Nonprofit Portal, I think there is no change to those (although I have no idea what they are). Tech Soup is saying that https://cloud.techsoup.org/product/?id=325C813E-15C3-4995-837F-B18F00828ED1 is $1 per month per license, but I read in other venues that there are 10 donated. Microsoft hosts our email. We have 3 email addresses are used for both email and One Drive. We have another 2 that are desktop locations that really do not use email but use One Drive and we have 1 that we only use as an email for a specific project. This means we have 6 email addresses, as some are in 1 license group and not the other. I am so confused. I don't understand why we have both Business Premium and 365 E1. And why there are some email addresses are in both but not all. Because 365 E1 does not expire until 4/24/26, does that mean I do not have to do anything until next April for those email addresses that are listed in this category. But would need to change for the email addresses in Business Premium, even though some are in both? I do understand the web-version vs desktop options.Are you happy and successful with Dynamics?
I'd love to chat with a mid-sized nonprofit (in the 20-50 staff range +/-) that is up and running with Dynamics (whether or not they are using F&E), using it across more than one department, and generally satisfied with how things are going. I'm curious how much customization is in place, how much iteration has happened since go-live, what your tech stack looks like, how much is managed internally by an admin vs externally by a partner/managed services, and the LOE for getting an admin up to speed and/or expectations for ongoing partner support (cost, hours per month, etc). To be totally transparent, we have found Dynamics more difficult to work in than expected and would like to understand from others whether our expectations are realistic or not. Thanks in advance to anyone willing to chat!What’s Included with Microsoft’s Granted Offerings for Nonprofits?
Are you a nonprofit looking to boost your impact with cutting-edge technology? Microsoft is here to help! From free software licenses to guided technical documentation and support, this program offers a range of resources designed to empower your organization. In this blog, we’ll dive into the incredible tools and grants available to nonprofits through Microsoft, showing you how to make the most of these generous offerings. Whether you’re managing projects or just trying to simplify your day-to-day tasks, there’s something here for everyone. Let’s explore what’s possible!
applying a renewal Azure grant
Just a heads up that if you are approaching a renewal of your Azure grant, things have changed in the past 6 months, and you need intervention from Support to apply that renewal credit to your existing billing. The email you'll get from 'Microsoft Azure' (after approval) makes that clear -- and it is not a self-service within Azure Admin. The "approval notice" for a renewal that shows up in the Nonprofit Portal does not explain any of this, and in general the existing documentation is out of date. Msft began phasing out the Sponsorship Portal (and, in parallel, subscriptions under the older MOSP agreement) last December, in favor of a newer platform. To apply your renewal to the existing subscription, Support told me they first need to convert your subscription to the new platform, then apply the grant. I think it will appear as "Azure credits" in various places in the Azure Admin center -- and my guess is you might not see the new grant reflected in the balance shown in the older Sponsorship Portal. If you need to do this, you might get frustrated trying to file a support request in Azure Admin, but the response to my request sent via Nonprofit Support was prompt and helpful. Interested to hear from anyone else who has gone through the process in recent months. good luck -- StewVisio: Visualize, Plan Execute & Conquer
Every great plan begins with a vision. Visualize your workloads and silos by building diagrams on the sport or for your next meeting with Microsoft Visio. nonprofits can use this tool which is included in the Microsoft 365 Business licenses. Microsoft Visio is a powerful tool that enables organizations to create detailed diagrams, flowcharts, and visual representations of complex data. For nonprofits, Visio can be transformative. Imagine a nonprofit organization that coordinates multiple community outreach programs. By using Visio, they can create clear and comprehensive flowcharts to map out each program's workflow, from volunteer recruitment to event execution. This not only streamlines processes but also improves communication among team members and enhances project management. In this blog post, we'll delve into how nonprofits can leverage Microsoft Visio, share best practices, provide real-life examples of its application, and offer tips and tricks for beginners. Getting Started with Visio for Beginners Getting Started To get started let us login into our Microsoft 365 account. There we will use the app launcher and search for the Viso application. Visio plan 1 comes with your Microsoft 365 work or school accounts. In the browser, navigate to Microsoft 365 Cloud at: https://m365.cloud.microsoft.com. In the top left-hand corner click on the app launcher icon (grid) then click "All apps." Under "Explore by category" > "Productivity" scroll down and click on "Visio." You will now see the home screen where you can do the following: Create Blank drawing Use Visio templates See All documents, recently opened, shared and favorites. Uploading documents to Visio. Explore Templates: Once installed, open Visio and explore the wide range of templates available. Templates can help you get started quickly and ensure your diagrams are professionally designed. Beginner tutorial for Visio - Microsoft Support. Learn the Basics: Familiarize yourself with the basic features of Visio, such as adding and connecting shapes, customizing shapes, and using layers. There are plenty of online tutorials and resources available to help you learn the ropes. Beginner tutorial for Visio - Microsoft Support Manage shapes in Visio for the web - Microsoft Support Introducing custom shapes in Visio for the web | Microsoft Community Hub Practice with Simple Diagrams: Start by creating simple diagrams to get a feel for the tool. As you become more comfortable, you can move on to more complex diagrams and explore advanced features. Use Cases for Nonprofits Process Mapping and Workflow Diagrams: Nonprofits often have intricate processes that need to be clearly understood by all team members. Visio allows you to create detailed process maps and workflow diagrams, ensuring everyone is on the same page and processes run smoothly. Organizational Charts: Keeping track of staff, volunteers, and organizational structure can be challenging. Visio makes it easy to create and update organizational charts, providing a clear visual representation of your team and their roles. Project Planning and Management: Visio can be used to create Gantt charts and project timelines, helping nonprofits plan and manage their projects more effectively. This ensures that all tasks are accounted for, and deadlines are met. Facility Layouts and Event Planning: Whether you're planning a fundraising event or setting up a new office space, Visio can help you design floor plans and layouts. This ensures optimal use of space and smooth event execution. Data Visualization: Nonprofits often deal with large amounts of data. Visio allows you to create visual representations of data, making it easier to analyze and present to stakeholders. Tips and Tricks Pexels Use Keyboard Shortcuts: Familiarize yourself with Visio's keyboard shortcuts to speed up your workflow. For example, pressing "Ctrl + D" duplicates a selected shape, and "Ctrl + Shift + G" groups selected shapes. Customize Shapes: Take advantage of Visio's shape customization options. You can change the color, size, and style of shapes to match your organization's branding or to highlight important information. Utilize the Shape Data Window: The Shape Data window allows you to add metadata to your shapes. This can be useful for adding additional information or notes that are not visible in the diagram itself. Export Diagrams: Visio allows you to export your diagrams in various formats, including PDF, PNG, and SVG. This makes it easy to share your diagrams with stakeholders who may not have Visio installed. Explore Add-Ons: Visio has a variety of add-ons and extensions that can enhance its functionality. Explore these options to find tools that can help you work more efficiently and effectively. Conclusion Microsoft Visio is a versatile tool that can greatly benefit nonprofits by improving communication, streamlining processes, and enhancing project management. By leveraging Visio's powerful features and following best practices, nonprofits can create clear and effective visual representations of their data and processes. Whether you're new to Visio or looking to enhance your skills, there are plenty of resources available to help you get the most out of this powerful tool. Hyperlinks Microsoft Visio: Diagramming & Flowcharts | Microsoft 365 Troubleshoot damaged drawings in Visio - Microsoft 365 Apps | Microsoft Learn Featured Visio templates and diagrams - Microsoft Support Microsoft Visio | The Ultimate Diagramming Tool
