Forum Discussion
Are you happy and successful with Dynamics?
I'd love to chat with a mid-sized nonprofit (in the 20-50 staff range +/-) that is up and running with Dynamics (whether or not they are using F&E), using it across more than one department, and generally satisfied with how things are going.
I'm curious how much customization is in place, how much iteration has happened since go-live, what your tech stack looks like, how much is managed internally by an admin vs externally by a partner/managed services, and the LOE for getting an admin up to speed and/or expectations for ongoing partner support (cost, hours per month, etc).
To be totally transparent, we have found Dynamics more difficult to work in than expected and would like to understand from others whether our expectations are realistic or not. Thanks in advance to anyone willing to chat!
2 Replies
Hey Duncan, my organization has only recently looked into Dynamics Sales CRM for a separate project. It seems like it has potential, especially considering how it is all integrated with the Office 365 platform, but you provide some great insight with your experience.
I feel like throughout the Microsoft platform, the benefit is noticeable if you have skills across all apps, which can be difficult to build throughout an organization. Always happy to talk more!
Duncan_McGovernHi Duncan... Our organization is considering Dynamics and I wanted to know what did you end up deciding and maybe if we can have a quick chat that will helpful to understand your experience.
