Question for small nonprofits
If you work for a small (5-20 people) nonprofit or charity organisation, what types of information are you capturing using Excel spreadsheets (or paper)? This might include your volunteers, program participants, donors, assets, clients, etc. What other data are you managing? Have you tried finding off-the-shelf solutions to help you with managing it?NEWSLETTER: Nonprofit Partner Community Update | November 2025
We’re excited to share the November edition of the Nonprofit Partner Community Update! This month’s release highlights major events, new resources, and actionable opportunities for nonprofit partners. Download the Nonprofit Partner Community Update | November 2025! Discover the latest partner resources, program launches, and inspiring success stories in the November Nonprofit Partner Community Update—designed to help you accelerate impact and growth in the nonprofit sector. Don’t miss new opportunities, practical tools, and highlights from Microsoft Ignite to energize your work! 🔍 What’s Inside: Microsoft Ignite: Major annual event for technology and nonprofit leaders. FY26 Nonprofit Partner Kickoff: Launch of new resources and programs for partners. FY26 EMEA Nonprofit + Education Partner Kickoff: Regional priorities and collaboration highlights. Azure for Nonprofit: Latest solutions and strategies for nonprofit organizations. Demand Generation Resources: New tools to help partners drive engagement and growth. Getting Started with AI Agents: Guidance for nonprofits adopting AI-powered workflows. The Salvation Army UK & Ireland Customer Success Story: Real-world impact of Microsoft solutions in nonprofit transformation.Inability to login to non profit hub
Hello everyone, I have signed up our non-profit organization for Microsoft Non-Profit and it was approved. In the approval-mail I was instructed to go to the "non-profit hub" to sign in and select the plans we would like to use. (Nov 2024). I did this and created initial access. After some interval, in Aug 2025, I tried to access this but got a message that the user doesn't exist - I use my personal MS365 account, hence, the delay. I wanted to set up access for a couple of other users at the non profit. I've tried different browsers (Edge, Chrome, Safari, Firefox) as well as different devices, the result remains the same. The username and password are correct - the former was additionally given in the approval-mail, the latter was checked several times. Also contacted Techsoup - got an email but no resolution. How does this grant get re-activated? Will appreciate a meaningful response. Thanks in advance.REGISTER NOW: Microsoft Ignite 2025 – Supporting Nonprofit Innovation
Register today to attend either in-person or online! We’re excited to invite our nonprofit partners to join us at Microsoft Ignite 2025, where innovation meets impact! Ignite is Microsoft’s flagship event for technologists, partners, and decision-makers. This year, it’s bigger than ever—with 17,000 in-person attendees and over 200,000 expected online. For nonprofit partners, Ignite offers: ✅ Skilling & Training: Deep dive into Microsoft technologies tailored to nonprofit needs ✅ Networking: Connect with peers, partners, and Microsoft experts ✅ Partner Growth: Explore new opportunities to build and scale your impact ✅ Recognition: Celebrate Partner of the Year winners and join exclusive receptions Explore session catalog Dates & Locations 📍In-Person: November 18–21, 2025 (optional pre-day Nov. 17) | Location: Moscone Center, San Francisco, CA 💻 Online: November 18–20, 2025 🔗 Register now! Whether you’re attending in person or online, Ignite is your chance to fuel your mission with the latest tools, insights, and community support. Let’s make this year’s Ignite unforgettable for the nonprofit sector. Register today and spread the word!
Error 43881
Hello, I am trying to purchase x75 Microsoft 365 Business Basic (Nonprofit Staff Pricing) at £0.00 cost, I have put in my card details, confirmed it on my banking app and get the below error. I was told to then call support on the following number 0800 032 6417 which does not work, my phone and two other phones just beep! - please can someone help ASAP - thank you. - Error code: 43881 Technical Details: cV: ng1enM7VUkwVo2UH.1.13 TID: 732d0a16-4530-4902-a37b-7a1163a1cf32 UPN: email address removed for privacy reasons Error code: 43881 Technical Details: cV: ng1enM7VUkwVo2UH.1.13 TID: 732d0a16-4530-4902-a37b-7a1163a1cf32 0800 032 6417 which doesn’t actually work. Someone please help, this is causing many delays!ANNOUNCEMENT: New Demand Generation Resources now available!
We’re thrilled to announce that the Nonprofit Partner Readiness site has just been refreshed to include the new Demand Generation Resource section—now live and ready for you to explore! 📌 Located right on the landing page, this new section is designed to empower your marketing and event efforts with easy access to: 📖 Event How-To Guide Resource – Step-by-step guidance to help you plan and execute impactful nonprofit events. 🤝 Nonprofit Partner Event Co-Marketing Program Resources – Process overview, tactics and submission process. 📣 Nonprofit Partner Marketing-as-a-Service Program Resources – Overview, programs and engagement process. These resources are part of our ongoing commitment to equip you with the tools you need to drive awareness, engagement, and impact in your communities. 🔗 Visit the Nonprofit Partner Readiness site today and check out the new Demand Generation section! Let us know how you’re using these resources—we’d love to hear your success stories!NEWSLETTER: Nonprofit Partner Community Update | October 2025
We’re excited to announce the release of the October 2025 edition of the Nonprofit Partner Community Update! Download the Nonprofit Partner Community Update | October 2025! This month’s publication is packed with new resources, program announcements, and partner enablement opportunities designed to support your success in the nonprofit sector. 🔍 What’s Inside: FY26 Nonprofit Partner Kickoff Resources – including session recordings, decks, and a feedback survey. Partner Readiness & Demand Generation Programs – six Microsoft Elevate initiatives to accelerate awareness and growth. Campaign-in-a-Box – ready-to-use marketing assets for nonprofit outreach. Updated Nonprofit Partner Readiness Site – now featuring simplified navigation and new AI-powered solution plays. Partner Marketing-as-a-Service (PMaaS) and Event Co-Marketing Programs – to help amplify your impact. New Nonprofit Events Site – a centralized hub for discovering free virtual and in-person events. New Nonprofit Validation Partner – Microsoft has partnered with Goodstack to streamline eligibility verification. Featured Customer Success Story & Resource Materials – real-world examples of nonprofit transformation with resources to replicate your own success. 📄 Read more ...ANNOUNCEMENT: Introducing Goodstack, new nonprofit validation partner
Microsoft has partnered with Goodstack, a third-party validation supplier, to verify the eligibility of nonprofit organizations, public libraries, and public museums. Eligibility criteria. The eligibility validation process is based on criteria provided by Microsoft and uses publicly available and locally relevant information, along with the details you submit during registration. Review eligibility criteria. Eligibility validation process. Goodstack will compare this information against Microsoft’s nonprofit eligibility requirements. As needed, Goodstack may reach out directly to agents or organizational contacts to request additional documentation to complete the validation process. Questions? The Microsoft Elevate support team is available to answer any questions about Goodstack and the eligibility validation process. Submit an inquiry.BOOKMARK NOW: Refreshed Nonprofit Partner Readiness Site
🚀 Introducing the Refreshed Nonprofit Partner Readiness Site! We’re thrilled to announce the launch of the refreshed Nonprofit Partner Readiness site 🎉 This redesigned experience is built to empower our nonprofit partners with streamlined navigation, updated solution area content, and a robust set of tools to support your mission-driven work. Whether you're looking for skilling resources, campaign assets, or guidance on Microsoft’s AI-powered solutions, the new site brings it all together in one intuitive hub. 🌟 What’s New? Improved Navigation: Tab-based structure across 16 solution areas for easier access to content and return paths to the homepage. Fresh Content: New assets including the Copilot & Agent Playbook, updated Event How-To Guides, and localized partner playbooks for global reach. AI Innovation: Explore how Microsoft Power Platform and Copilot Studio enable nonprofits to build intelligent apps and agents for scalable impact. Campaign-in-a-Box: Ready-to-use templates for events, emails, and registration pages to help you launch with confidence. 📣 Why It Matters This refresh is part of our broader Microsoft Elevate initiative, aligning nonprofit and education partner resources under one unified experience. It reflects our commitment to helping partners navigate the evolving nonprofit landscape with tools that are modern, mission-aligned, and AI-ready. 💬 Join the Conversation We invite you to explore the site, share your feedback through the Partner Desk, and contribute to the ongoing evolution of our partner ecosystem. Let us know what’s working, what’s missing, and how we can continue to support your success. 🔗 https://partner.microsoft.com/en-US/solutions/nonprofitWATCH NOW: FY26 H1 Nonprofit Partner Kickoff Recap
🎥 Missed the FY26 H1 Nonprofit Partner Kickoff? No worries! Catch up on all everything you missed! ✅ Playback & View Sessions Access session recordings and presentation decks of the FY26 Microsoft Elevate Nonprofit Partner Kickoffs: Americas/EMEA session recording | deck ANZ / Asia session recording | deck 📣 Reminder You can also find these sessions listed on the Nonprofit Partner Readiness site landing page under the Community updates section.
