SOLVED

File Sync

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New Contributor

When the Sync option is selected from the Files tab nothing appears to happen. If  I "Open in SharePoint " and Sync it works.

 

Any ideas why?

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
Hi @AgriMike

This ought to work, try this

1.) Ensure Teams is up to date > go to avatar > check for updates > make sure it's updated
2.) Log out completely from Teams and quit the program
3.) Clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
4.) Log back in and try again, of course on one that isn't synced

Let me know how you get on

Best, Chris