SOLVED

Cannot download teams meeting recording

%3CLINGO-SUB%20id%3D%22lingo-sub-1600602%22%20slang%3D%22en-US%22%3ECannot%20download%20teams%20meeting%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1600602%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOur%20organisation%20doesn't%20use%20Stream.%20After%20I%20recorded%20the%20meeting%2C%20I%20got%20the%20following%20message%3A%20%22Recording%20failed%20to%20upload%20to%20Stream%3A%22.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20Download%20button%20doesn't%20seem%20to%20work%20so%20I%20cannot%20save%20to%20my%20local%20drive.%20What%20are%20the%20reasons%20for%20this%3F%20Is%20the%20recording%20saved%20somewhere%20on%20my%20local%20drive%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1600602%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1600755%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20download%20teams%20meeting%20recording%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1600755%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F765353%22%20target%3D%22_blank%22%3E%40jkan18%3C%2FA%3E%26nbsp%3BHey%2C%20if%20you%20don't%20have%20a%20Stream%20license%20the%20recording%20is%20stored%20in%20Teams%20cloud%20storage%20(%3CSPAN%3EAzure%20Media%20Services)%3C%2FSPAN%3E.%20See%20this%20page%20for%20full%20details%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fcloud-recording%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fcloud-recording%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Hi,

 

Our organisation doesn't use Stream. After I recorded the meeting, I got the following message: "Recording failed to upload to Stream:".

 

The Download button doesn't seem to work so I cannot save to my local drive. What are the reasons for this? Is the recording saved somewhere on my local drive?

 

Thank you.

1 Reply
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@jkan18 Hey, if you don't have a Stream license the recording is stored in Teams cloud storage (Azure Media Services). See this page for full details https://docs.microsoft.com/en-us/microsoftteams/cloud-recording