Same as the title. We hosted an event across 70 schools so 70 teams accounts. Where we have 4500 recordings. But on every one they say this:
How can we donwload all all the recordings? Every account had one drive access and we don't have time to go in an individually download them all. We have no idea why they failed to upload.
The recordings are spready out across 70 Microsoft accounts, and have plenty of space on one drive. They are all paid business accounts
We have 7 days to find a solution or we will lose all our recordings...
Please help
Hi @KellyNorrington,
unfortunately, there’s no built-in feature in Teams or OneDrive that allows for bulk downloading of files.
There is a diagnostic tool in the Office 365 admin center (https://admin.microsoft.com/) that might help.
Open the help dialog box and type “Diag: Missing Recording” in the search bar, enter the URL & date of the meeting in the supplied fields, and you’ll be given a URL to type into your browser. The meeting should then download.
how to fix "Recording failed to upload" issue on microsoft teams - Microsoft Community Hub
If you can't use this or if it doesn't solve your issue, you can also contact the Microsoft Support directly.