Analyse Chat content

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New Contributor

Hello Community,

A quick question, within our teams, we have a chat group to ask questions of any type related to our work.

The team is globally located. After some time, and the amount of question, comments and points added there, I was wondering if there is a way to analyze all of this and come out with some kind of auto-generated wiki or FAQ based on what the group ask along with the answers or at least be able to go back into the history to find back quickly the previous question?

7 Replies
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Hi,

 

If have a private chat group it is hard to do that, but if the "chat group" is a Channel in Teams then you could use Power Automate (flow) to read channel messages and take those messages into a document. But there is nothing out of the box solution for this, so you have to setup your flow yourself.

 

 

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Thank you @Linus Cansby 

 

It is a Channel within a Teams.

Do you have like a reference I can look at for implementing the Flow as you mentioned?

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@PhilippeT Sorry, no. I've not done this myself, it was just an idea but something like this might work.

clipboard_image_0.png

 

More information about Teams functions in Power Automate flows here:

https://docs.microsoft.com/en-gb/connectors/teams/#get-messages

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Agree here...you should be able definitively to do something with Flow and/or Teams API
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Thank you will check this out then
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The existing Flow triggers only will allow for new messages. To parse your old channel messages you would have to utilize Graph API's to pull the data our and then pass that to one of the Bot API's might be best. Search around for Teams bots, there are some sessions at ignite too around it. Then find a way to export from Graph the data in the channel and then maybe go from there. I think it's possible, but def. going to take some work and dev to get going :).
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@Linus Cansby 

Thank you for the info.

I started based your screenshot and it worked.

I used the message body content instead of the message.

 

Best