Recent Discussions
Outlook not removing junk emails from one sender
I'm using Outlook 2016 on Windows 11. Beginning on Feb 17, my email spam folder started blowing up with about 40+ spam emails per day, all on "fake medical" topics -- attempting to sell cures for every medical condition that you can think of, and some you would never think of. Then after a couple of weeks, some of them started appearing in my Inbox, not caught by the spam filter. So, I raised my Junk email filter level to High. And whenever an unwanted email still gets through to my Inbox, I put the sender on the Outlook "block sender" list. But emails from one particular sender keep getting through to the Inbox, no matter how many times I block the address. What else can I do?
Issues with outlook and teams on android
I'm not sure why, but since yesterday both Teams and Outlook have quit working. I have an S25 Ultra. I attempted to clear data and cache and do a fresh install. Outlook just hangs on a black screen with the notification "optimizing database," and Teams just indefinitely loads. I can't check my personal email or my work email and can't keep track of my work chats on Teams.
"You've tried too many times to sign in with incorrect account or password"
Over the last 2 weeks or so, I have been receiving this message when I log into my email account. I haven't been logging in with the wrong information - I have been very careful. The message appears when I sign in via my lap-top and my mobile phone. I have even changed my password and cleared cache. It is causing me significant problems. What is the solution, other than waiting 24-48hrs for it to rectify itself? Thank you.
"New" Outlook is not great
I was forced to switch to the new version of Outlook. I have to have it for my job so I have no choice. So many things wrong when compared to the classic version. You would think that MS would migrate all the settings, views, etc. to the new version. But they didn't. -Event/reminder snooze options - now limited to two hours? Now I get reminders every two hours for something I need to snooze for days or weeks like I was able to before. -Contact views - can't view my contacts in the classic table format where I can filter/sort by company name or last name, etc. -Spell check now cleared by left mouse click instead of the usual right click like all other apps have. -No longer can select multiple email attachments like the classic version -Email folders cannot be sorted anymore Again...love Outlook but this new version is not a winner. MS...please bring back all the classic options!
New outlook reinstallation failed
New outlook was installed on my pc . Due to technical problems I had to reinstall new outlook. This process could not be done. By trying to install we got everythime the following error message : invalidcredentials temprorarily unavailable. Password and login are correct . Each time there is always an indication that there must be a synchronisation with the cloud ...? Can somebody help ?
Cannot reset account password
I created an email address for RSVP purposes. I do not remember the password, and cannot find what I wrote it down on, and have never sent an email from it so I cannot provide enough information to recover the account. I have phoned support and all the bot does is refer me to the website reset which does not work. How can I talk to a real person or recover this account?Outlook Retrieves Emails But Fails to Put Then Into the Inbox
I have a brand new Dell desktop that replaced a previous Dell desktop computer. I have rebuilt everything on the new computer that was on the old, but have a very strange problem with Outlook. When I click on "Send/Receive", I see at the bottom right of the screen that it is retrieving a bunch of emails from the Gmail server. But upon completion of the retrieval, none of those emails appears in the Inbox. If I click again on "Send/Receive", the process repeats. And since I have set up retrieval to automatically issue the "Send/Receive" every three minutes, this process repeats and repeats, never placing the retrieved emails into the Inbox. I should also comment that the count of the emails only increases, telling me that those emails do not disappear from the server. I am using POP3, not IMAP. I am using Outlook Classic, not the new Outlook. I have been using Outlook for many, many years, and have successfully set up Outlook many, many times. But I am totally baffled by what I am seeing. I would appreciate any suggestions at all. Thank you. Len Jacobson'You've tried to sign in too many times with incorrect account/password'
I am continuing to get a 'You've tried to sign in too many times with an incorrect account of password' error despite recently changing my password. The only way around this is to use my cell phone address to sign in vs. my email address. What do I need to do to 'reset' my account to not have this error message? Thanks
Updating security info
I'm just wondering how many years it takes to change the phone number in my account. Every time I try, I have to wait 30 days for security reasons. I let the time pass and then when I try to change it, the timer starts again. 90 days so far. Tech support doesn't know how to help me. They just tell me to wait again. Just about to abandon hotmail completely and go with a service that can provide at least some level of support.
When cancelling a meeting, the option for not notifying participants is gone
The new Outlook (Microsoft 365) is no more offering the option for not notifying participants when cancelling a meeting. Problem description: In the past, when I scheduled a meeting with 1 other person and that person declined, I cancelled the meeting and got asked if I want to notify participants yes or no. I opted for no., since the other person already cancelled the meeting and it got removed from their calendar. A notification about me cancelling it as well was perceived as spam. Now this option is gone and the person who cancelled already will receive another meeting cancellation notification for the meeting that is anyway no more on his/her calendar. Request for help: Does anyone no about the option for not notifying participants when cancelling a meeting?Turn of copilot in new outlook
There is a serious problem with Copilot turning itself back on in the new Outlook. I would like to ask Microsoft engineers a simple question: What is the purpose of the Copilot toggle button? What is the point of a button that turns itself back on after 15 minutes? Why are you treating users this way, with such an aggressive approach to software we paid for? The situation is extremely simple: If I turn off Copilot, I also lose the Summarize function — which I never wanted in my email client. I do not want you to offer to read my messages for me and retell them. The Copilot button bothers me, and Copilot itself bothers me. I do not need it. When I turn it off, it comes back. What is the point of this? Are you trying to force people into accepting something they clearly do not want? The only way to disable it is to block content analysis. But if I do that, spell check stops working. That is extremely manipulative. I have no words.No MicrosoftOffice16_Data:OAUTH2 showing? fix for "Unable to add a Gmail account to classic Outlook"
Hello, I am having the exact issue and there is workaround, however I am getting to Credential Manager and there is nothing there for gmail or google as explained in the known issue help article as explained below (There is nothing starting with "MicrosoftOffice16_Data:OAUTH2"),therefore I cannot delete or change it. Anyone know how to get it installed if i the steps dont apply? Thank you in advance. STATUS: WORKAROUND To work around this issue, it is necessary to remove the Gmail access for Microsoft apps & services and do the browser sign in from Outlook again. The steps below enable you to get back to the browser sign in where you can check that check box. Step 1: Remove access for Microsoft Apps & Services in Gmail. Close Outlook. Sign in to your Google account on https://www.google.com/. Select your profile picture in the top corner and select Manage your Google Account. On the left side menu, select Security. Scroll down to Your connections to third-party apps & services and select Microsoft apps & services. Locate Microsoft apps & services has some access to your Google Account and select See Details. Under Access you’ve given to Microsoft apps & services, select Remove all access. Select Confirm. Step 2: Delete the Google IMAP credentials from Windows Credential Manager From the Windows Start menu, search for Credential Manager and open it. On Windows 10 you may need to open the Control Panel to access Credential Manager. For more information, please go to https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc16e8165ac0. Under Manage your credentials, select Windows Credentials. Scroll down to Generic credentials and locate those starting with MicrosoftOffice16_Data:OAUTH2.Outlook for Android no longer grouping contact info...
I just started having an odd issue with all the contacts in the Outlook app on my Android phone... For contacts that have multiple contact information (ie: a mobile number, house number, and or email address) listed, the app is breaking out the contacts as separate contacts. Example: If I have James Kirk listed in my phone with a number of 555-111-1701 and an email address as jkirk@fakedomain, he no longer shows up on my phone as James Kirk; instead there are two contacts - one called 555-111-1701 and the other jkirk@fakedomain. Contacts show up correctly in the Outlook desktop app and on the Outlook website. If I modify or add contacts on the desktop app, the change is almost immediately reflected on the Outlook website. Some of the troubleshooting I've done already: Cleared the app cache from the Phone's settings Reset the account from within the app disabled/re-enabled contact synchronization Modified a contact on the desktop app to see if they'd re-sync correctly - had no effect Deleted the account (the contacts disappear when deleted, but come back janky when it's re-added) Uninstalled and re-installed the app Rebooted the phone (for good measure) uninstalling and re-installing the app seemed to fix the problem initially. Right when i setup the app again all the contacts came back looking correct. It's been several hours since I did this and i just took a look at my contact list and it's all janky again. It's not just a visual issue on the phone - it's affecting Contact synchronization with the phone's contact app, and everything else on the phone that relies on contacts. Any idea what's going on and how to fix it for good? TIAPersonal Microsoft account security code
Dear Microsoft Outlook Support Team, I am currently facing an issue while trying to reset my Outlook account password. I have forgotten my password and attempted to reset it, but I am encountering problems during the verification process. The system is asking for mobile verification codes multiple times, and I am receiving an error message stating that the service is not available. Because of this, I am unable to complete the password reset process. I kindly request you to assist me in resolving this issue and help me regain access to my account as soon as possible. Thank you for your time and support.
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