Hi @Jason Creighton - could you please explain more precisely what does it mean “[Explicitly Added] Shared Mailbox?". Btw.: the scope you have provided “All Mailbox" does not exist – see screen below. The client version is 16.0.13127.20620 64 bit.

This is gold, thank you. Hope you update the blog as additional scenarios are being addressed. (also a small typo for the Online Archive row :))

@Gabe Bratton Hey Gabe, I imagine this message is going to come off a bit petulant, but, frankly, I'm angry. The actions above in which I had to go into the account website and remove my work account has broken Teams. I can't login. When I try, it says my organization has not been setup for password...

@Gabe Bratton Apparently it started magically working again yesterday afternoon. Strange. Thanks for looking into it.

@Gabe Bratton, It's happening across multiple builds in our environment ranging from v2004 to v2007. I have found other threads on the internet which state people are randomly seeing the same behavior. We know it's not the Exchange index as search works from OWA. Here are some example threads: https...