Edit 11/5/2024: Clarified that only managed customers with enterprise licenses will be notified 12 months in advance before opt-out
Edit 8/12/2024: Added "subscription" to "Stage 3: Cutover" to clarify that both, perpetual and subscription, will be supported until 2029.
Edit 6/24/2024 - Updated Figure 1 and 2 to reflect correct timelines
Edit 6/17/2024 - Updated the image in "Communication between stages" to reflect the correct timeline in "We are here".
Edit 6/14/24 - Updated the image in "Communication between stages" to reflect the correct month in "We are here".
As we bring new Outlook for Windows to more customers, we’ve received many questions about product availability and timing, especially: “How long do organizations have to prepare for these changes, and what will be the future availability of classic Outlook for Windows?”
Currently, for commercial customers, new Outlook for Windows is available for preview and is getting closer to readiness for General Availability. With this blog post, we would like to outline answers to these questions and share resources that can help your organization learn more about new Outlook for Windows. The information below applies to the commercial versions of Outlook and not the Windows Mail and Calendar apps.
Learning from successful migration
In recent years, Outlook used a staged approach to deliver new app experiences in Outlook on the web, classic Outlook for Windows, and Outlook for Mac that are informing our approach to delivering new Outlook for Windows to commercial customers. In early 2022, we released our newest version of Outlook for Mac. This was a big step on the journey to improve the legacy Mac experience, building in better performance, a beautiful user experience, and positioning it for the future. This journey has lasted over three years, and today most users are now fully moved to the new Outlook for Mac. Our approach focused on 3 stages, informed by feedback and readiness, that gave customers enough time to evaluate, prepare, and finally migrate their entire organizations to new Outlook for Mac: “opt in”, “opt out”, and “cutover.”
Figure 1: Outlook migration stages
We are utilizing the same staged approach for new Outlook for Windows. The migration will be a multi-year journey delivering more capabilities in new Outlook, working with customers assessing feedback and readiness, and providing admin guides and tools to ensure customers have what they need to prepare accordingly.
Stage 1: Opt in
In addition to currently being designated as available for preview for use with commercial accounts, new Outlook is currently in Stage 1: Opt in. In this stage, customers see the “Try the new Outlook” toggle on the top right side of the classic Outlook experience. New Outlook is “Off by default”, and users can toggle into the new Outlook to try the experience. If there are features or workflows that are not available yet, users can toggle back to classic Outlook for Windows. Toggling is designed to be quick, making it easy to move back and forth as needed. In this stage, we will maintain the ability for users to run both classic and new Outlook side by side, allowing them to compare their experiences while working seamlessly across both products. Feedback is a critical part of this stage. Each time a user toggles back to classic Outlook, they are asked to provide feedback on their experience. This feedback, along with many other sources, is helping drive the development of features, and is informing our readiness for the next stage.
Milestone: General Availability (GA)
With this milestone, new Outlook for Windows will move out of preview and into General Availability. Customers with relevant licensing will be able to obtain regular and assisted technical support through their respective Microsoft support programs. dAt this milestone, feature development is still ongoing, and we will continue to receive feedback on what features to prioritize for further release. While there are organizations waiting for certain features to be available, other organizations that are ready to move to new Outlook can expect it to be fully supported. For more information about support and feedback, see the article Contact support and provide feedback in the new Outlook for Windows.
Stage 2: Opt Out
Once a period for feature capability development and quality assessment has passed, we will move to the opt out stage. In this stage, new Outlook is “on by default”, bringing users into the new Outlook experience automatically. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving managed customers with Enterprise licenses to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. To facilitate this process, we will provide IT administrators with instructions and tools to deploy this stage. During this stage, users will still have the option to go back to classic Outlook.
Stage 3: Cutover
In the cutover stage, the ability to switch back to classic Outlook will no longer be available to users. New deployments of Outlook from Microsoft 365 subscriptions will feature new Outlook for Windows. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. Existing installations of classic Outlook for Windows through perpetual and subscription licensing will continue to be supported.
Please note that the cutover stage does not signify the end of support for classic Outlook for Windows. We will continue to honor published support timelines for existing version of classic Outlook for Windows until at least 2029.
Communication between stages
The journey described above is represented in Figure 2 below. The duration of the Opt in stage lasts from Opt in to Opt out, and the duration of the Opt out stage lasts from Opt out to Cutover.
After general availability, we will use our existing channels to provide a “notice of disruptive change.” This unique message signals that new Outlook for Windows is expected to meet most of the customer needs for readiness for Opt-out, and will move to that stage in production rings in 12 months. Similarly, this message will be provided 12 months before moving to the cutover stage in production rings.
Figure 2: Timeline of availability
What this means for you
The new Outlook for Windows is now available for your organization to experience, provide feedback, and begin preparations for migration and deployment. There are a few things to prepare your organization to migrate:
Reach out to stakeholders. These include end-users, power users like executive and administrative support, and teams with specific capability requirements to audit and complete a thorough evaluation of the new Outlook experience.
Define your scope of testing and review. Beginning to scope what these workflows look like and how they are affected by the new Outlook for Windows will be important to assess how ready your organization is to switch over. A recent post on feature availability and what we’re working on can be found here.
Begin readiness planning. Regardless of the size of your team, readiness planning is critical for ensuring that your organization is ready for the new Outlook for Windows. We encourage you to start as soon as possible to ensure your organization is well prepared.
We are developing more content to help guide you and your organization to prepare for the new Outlook for Windows, so please stay tuned! As always, we welcome your feedback (in the comments below as well as in-app feedback) to help us make the newest version of Outlook for Windows our best one yet.
Put me down for "Never" changing! Microsoft lacks so much when it comes to the "new" experience. I wish I could use the online features, but the current themes allowed on the "new" version is unbearable. Bring the best theme to the "new" outlook, add Dark Grey!
I have to agree with a majority of people here. The new outlook is just AWFUL. Is it me or did I even miss the MS wide announcement that said by the way we wil be shoving this down your throat whether you like or not? Granted I do have the toggle switch to go back to classic. Also is there a support timeline for Classic? WIll it continue to get support, or is MS just jumping in all or nothing?
Is there a setting to prevent downloading or displaying images within emails? Use of externally hosted images is a very common tactic used by spammers and marketers to track who reads their emails. This setting is either hidden or not available yet. It should be enabled by default to protect the security and privacy of your customers, Microsoft.
The new Outlook shares way too much data. Will users be forced to use it as some point? My understanding is yes, looking at Tuta Mail right now to see if this better suits me.
Sorry to say this, but I will never switch to the new Outlook.
Any update on the milestone plan? Do you have a loose schedule of which feature is going to be released when? Thanks and keep the good work up. New Outlook looks promising even if lacking still a lot of features.
Yes, there was a posting in Microsoft's Admin portal. The rollout has been pushed out further, hopefully to fix all the issues that have been pointed out and that they have been unable to fix to this point.
Summary
Starting April 2026, Microsoft 365 for Enterprise users will be switched from classic to new Outlook for Windows, with the option to revert back. This change aims to enhance user experience with modern features. Organizations are notified to prepare, with automatic rollout requiring no admin action but allowing opt-out options.
I love all the features I have in classic Outlook and an Office 365 subscription is included from my university. But you can be sure that the day Outlook New is opened by default, I'm downloading an ISO of Outlook 2021 or even better, Outlook 2010 or 2007.
smartinv please mind possible security and licensing / legal implications.
If you have a feature missing in the new Outlook share it, if it's not one of the long list mentioned already or the other long list of already included features.
Honestly, The new Microsoft Outlook is garbage. No-one I talk to wants this. Did Microsoft do any market research at all before forcing this on customers?
I have switched to Em Client. Its better than Outlook and you can still have all your emails offline on your PC / Phone. I'll leave the Outlook installed just so it doesn't get confused with teams, etc but eM client is a far superior product. Its like the Classic Version of Outlook. So if you want the Classic feel of Outlook, go for eM Client and ditch the new Outlook.
The only way that Microsoft is going to learn that consumers are sick of thier "Upgrades" that often reduce productivity with extra menu steps, inability to work offline, etc is if we walk away from Outlook. Thats whatI've done.
So good job Microsoft. By forcing me to use a substandard product you spurred me onto finding an alternative. Thanks for the help you gave me by forcing a crap product on me. Otherwise I never would have looked or changed.
It seems Microsoft has lost its way and forgotten people are customers, not slaves.
Sorry if this has been addressed already ... is there any hope for support for shared Contact Lists in the New Outlook?
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Answers to frequent questions about new the Outlook for Windows timeline, how organizations can prepare, and future availability of classic Outlook for Windows
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","body":"
Edit 11/5/2024: Clarified that only managed customers with enterprise licenses will be notified 12 months in advance before opt-out
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Edit 8/12/2024: Added \"subscription\" to \"Stage 3: Cutover\" to clarify that both, perpetual and subscription, will be supported until 2029.
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Edit 6/24/2024 - Updated Figure 1 and 2 to reflect correct timelines
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Edit 6/17/2024 - Updated the image in \"Communication between stages\" to reflect the correct timeline in \"We are here\".
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Edit 6/14/24 - Updated the image in \"Communication between stages\" to reflect the correct month in \"We are here\".
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As we bring new Outlook for Windows to more customers, we’ve received many questions about product availability and timing, especially: “How long do organizations have to prepare for these changes, and what will be the future availability of classic Outlook for Windows?”
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Currently, for commercial customers, new Outlook for Windows is available for preview and is getting closer to readiness for General Availability. With this blog post, we would like to outline answers to these questions and share resources that can help your organization learn more about new Outlook for Windows. The information below applies to the commercial versions of Outlook and not the Windows Mail and Calendar apps.
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Learning from successful migration
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In recent years, Outlook used a staged approach to deliver new app experiences in Outlook on the web, classic Outlook for Windows, and Outlook for Mac that are informing our approach to delivering new Outlook for Windows to commercial customers. In early 2022, we released our newest version of Outlook for Mac. This was a big step on the journey to improve the legacy Mac experience, building in better performance, a beautiful user experience, and positioning it for the future. This journey has lasted over three years, and today most users are now fully moved to the new Outlook for Mac. Our approach focused on 3 stages, informed by feedback and readiness, that gave customers enough time to evaluate, prepare, and finally migrate their entire organizations to new Outlook for Mac: “opt in”, “opt out”, and “cutover.”
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Figure 1: Outlook migration stages
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We are utilizing the same staged approach for new Outlook for Windows. The migration will be a multi-year journey delivering more capabilities in new Outlook, working with customers assessing feedback and readiness, and providing admin guides and tools to ensure customers have what they need to prepare accordingly.
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Stage 1: Opt in
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In addition to currently being designated as available for preview for use with commercial accounts, new Outlook is currently in Stage 1: Opt in. In this stage, customers see the “Try the new Outlook” toggle on the top right side of the classic Outlook experience. New Outlook is “Off by default”, and users can toggle into the new Outlook to try the experience. If there are features or workflows that are not available yet, users can toggle back to classic Outlook for Windows. Toggling is designed to be quick, making it easy to move back and forth as needed. In this stage, we will maintain the ability for users to run both classic and new Outlook side by side, allowing them to compare their experiences while working seamlessly across both products. Feedback is a critical part of this stage. Each time a user toggles back to classic Outlook, they are asked to provide feedback on their experience. This feedback, along with many other sources, is helping drive the development of features, and is informing our readiness for the next stage.
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Milestone: General Availability (GA)
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With this milestone, new Outlook for Windows will move out of preview and into General Availability. Customers with relevant licensing will be able to obtain regular and assisted technical support through their respective Microsoft support programs. dAt this milestone, feature development is still ongoing, and we will continue to receive feedback on what features to prioritize for further release. While there are organizations waiting for certain features to be available, other organizations that are ready to move to new Outlook can expect it to be fully supported. For more information about support and feedback, see the article Contact support and provide feedback in the new Outlook for Windows.
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Stage 2: Opt Out
\n
Once a period for feature capability development and quality assessment has passed, we will move to the opt out stage. In this stage, new Outlook is “on by default”, bringing users into the new Outlook experience automatically. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving managed customers with Enterprise licenses to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. To facilitate this process, we will provide IT administrators with instructions and tools to deploy this stage. During this stage, users will still have the option to go back to classic Outlook.
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Stage 3: Cutover
\n
In the cutover stage, the ability to switch back to classic Outlook will no longer be available to users. New deployments of Outlook from Microsoft 365 subscriptions will feature new Outlook for Windows. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. Existing installations of classic Outlook for Windows through perpetual and subscription licensing will continue to be supported.
\n
Please note that the cutover stage does not signify the end of support for classic Outlook for Windows. We will continue to honor published support timelines for existing version of classic Outlook for Windows until at least 2029.
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Communication between stages
\n
The journey described above is represented in Figure 2 below. The duration of the Opt in stage lasts from Opt in to Opt out, and the duration of the Opt out stage lasts from Opt out to Cutover.
\n
After general availability, we will use our existing channels to provide a “notice of disruptive change.” This unique message signals that new Outlook for Windows is expected to meet most of the customer needs for readiness for Opt-out, and will move to that stage in production rings in 12 months. Similarly, this message will be provided 12 months before moving to the cutover stage in production rings.
\n\n
Figure 2: Timeline of availability
\n
\n
What this means for you
\n
The new Outlook for Windows is now available for your organization to experience, provide feedback, and begin preparations for migration and deployment. There are a few things to prepare your organization to migrate:
\n\n
Reach out to stakeholders. These include end-users, power users like executive and administrative support, and teams with specific capability requirements to audit and complete a thorough evaluation of the new Outlook experience.
\n
Define your scope of testing and review. Beginning to scope what these workflows look like and how they are affected by the new Outlook for Windows will be important to assess how ready your organization is to switch over. A recent post on feature availability and what we’re working on can be found here.
\n
Begin readiness planning. Regardless of the size of your team, readiness planning is critical for ensuring that your organization is ready for the new Outlook for Windows. We encourage you to start as soon as possible to ensure your organization is well prepared.
\n\n
\n
We are developing more content to help guide you and your organization to prepare for the new Outlook for Windows, so please stay tuned! As always, we welcome your feedback (in the comments below as well as in-app feedback) to help us make the newest version of Outlook for Windows our best one yet.
\n
","body@stringLength":"9963","rawBody":"
Edit 11/5/2024: Clarified that only managed customers with enterprise licenses will be notified 12 months in advance before opt-out
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Edit 8/12/2024: Added \"subscription\" to \"Stage 3: Cutover\" to clarify that both, perpetual and subscription, will be supported until 2029.
\n
Edit 6/24/2024 - Updated Figure 1 and 2 to reflect correct timelines
\n
Edit 6/17/2024 - Updated the image in \"Communication between stages\" to reflect the correct timeline in \"We are here\".
\n
Edit 6/14/24 - Updated the image in \"Communication between stages\" to reflect the correct month in \"We are here\".
\n
\n
As we bring new Outlook for Windows to more customers, we’ve received many questions about product availability and timing, especially: “How long do organizations have to prepare for these changes, and what will be the future availability of classic Outlook for Windows?”
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\n
Currently, for commercial customers, new Outlook for Windows is available for preview and is getting closer to readiness for General Availability. With this blog post, we would like to outline answers to these questions and share resources that can help your organization learn more about new Outlook for Windows. The information below applies to the commercial versions of Outlook and not the Windows Mail and Calendar apps.
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Learning from successful migration
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In recent years, Outlook used a staged approach to deliver new app experiences in Outlook on the web, classic Outlook for Windows, and Outlook for Mac that are informing our approach to delivering new Outlook for Windows to commercial customers. In early 2022, we released our newest version of Outlook for Mac. This was a big step on the journey to improve the legacy Mac experience, building in better performance, a beautiful user experience, and positioning it for the future. This journey has lasted over three years, and today most users are now fully moved to the new Outlook for Mac. Our approach focused on 3 stages, informed by feedback and readiness, that gave customers enough time to evaluate, prepare, and finally migrate their entire organizations to new Outlook for Mac: “opt in”, “opt out”, and “cutover.”
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Figure 1: Outlook migration stages
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\n
We are utilizing the same staged approach for new Outlook for Windows. The migration will be a multi-year journey delivering more capabilities in new Outlook, working with customers assessing feedback and readiness, and providing admin guides and tools to ensure customers have what they need to prepare accordingly.
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\n
Stage 1: Opt in
\n
In addition to currently being designated as available for preview for use with commercial accounts, new Outlook is currently in Stage 1: Opt in. In this stage, customers see the “Try the new Outlook” toggle on the top right side of the classic Outlook experience. New Outlook is “Off by default”, and users can toggle into the new Outlook to try the experience. If there are features or workflows that are not available yet, users can toggle back to classic Outlook for Windows. Toggling is designed to be quick, making it easy to move back and forth as needed. In this stage, we will maintain the ability for users to run both classic and new Outlook side by side, allowing them to compare their experiences while working seamlessly across both products. Feedback is a critical part of this stage. Each time a user toggles back to classic Outlook, they are asked to provide feedback on their experience. This feedback, along with many other sources, is helping drive the development of features, and is informing our readiness for the next stage.
\n
\n
Milestone: General Availability (GA)
\n
With this milestone, new Outlook for Windows will move out of preview and into General Availability. Customers with relevant licensing will be able to obtain regular and assisted technical support through their respective Microsoft support programs. dAt this milestone, feature development is still ongoing, and we will continue to receive feedback on what features to prioritize for further release. While there are organizations waiting for certain features to be available, other organizations that are ready to move to new Outlook can expect it to be fully supported. For more information about support and feedback, see the article Contact support and provide feedback in the new Outlook for Windows.
\n
\n
Stage 2: Opt Out
\n
Once a period for feature capability development and quality assessment has passed, we will move to the opt out stage. In this stage, new Outlook is “on by default”, bringing users into the new Outlook experience automatically. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving managed customers with Enterprise licenses to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. To facilitate this process, we will provide IT administrators with instructions and tools to deploy this stage. During this stage, users will still have the option to go back to classic Outlook.
\n
\n
Stage 3: Cutover
\n
In the cutover stage, the ability to switch back to classic Outlook will no longer be available to users. New deployments of Outlook from Microsoft 365 subscriptions will feature new Outlook for Windows. We will determine readiness for this stage in collaboration with customers, and will provide at least 12 months’ notice before moving to this stage in Production rings. If needed, IT administrators can decide to move their organizations to this stage earlier than our production timeline. Existing installations of classic Outlook for Windows through perpetual and subscription licensing will continue to be supported.
\n
Please note that the cutover stage does not signify the end of support for classic Outlook for Windows. We will continue to honor published support timelines for existing version of classic Outlook for Windows until at least 2029.
\n
\n
Communication between stages
\n
The journey described above is represented in Figure 2 below. The duration of the Opt in stage lasts from Opt in to Opt out, and the duration of the Opt out stage lasts from Opt out to Cutover.
\n
After general availability, we will use our existing channels to provide a “notice of disruptive change.” This unique message signals that new Outlook for Windows is expected to meet most of the customer needs for readiness for Opt-out, and will move to that stage in production rings in 12 months. Similarly, this message will be provided 12 months before moving to the cutover stage in production rings.
\n\n
Figure 2: Timeline of availability
\n
\n
What this means for you
\n
The new Outlook for Windows is now available for your organization to experience, provide feedback, and begin preparations for migration and deployment. There are a few things to prepare your organization to migrate:
\n\n
Reach out to stakeholders. These include end-users, power users like executive and administrative support, and teams with specific capability requirements to audit and complete a thorough evaluation of the new Outlook experience.
\n
Define your scope of testing and review. Beginning to scope what these workflows look like and how they are affected by the new Outlook for Windows will be important to assess how ready your organization is to switch over. A recent post on feature availability and what we’re working on can be found here.
\n
Begin readiness planning. Regardless of the size of your team, readiness planning is critical for ensuring that your organization is ready for the new Outlook for Windows. We encourage you to start as soon as possible to ensure your organization is well prepared.
\n\n
\n
We are developing more content to help guide you and your organization to prepare for the new Outlook for Windows, so please stay tuned! As always, we welcome your feedback (in the comments below as well as in-app feedback) to help us make the newest version of Outlook for Windows our best one yet.
Answers to frequent questions about new the Outlook for Windows timeline, how organizations can prepare, and future availability of classic Outlook for Windows
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Put me down for \"Never\" changing! Microsoft lacks so much when it comes to the \"new\" experience. I wish I could use the online features, but the current themes allowed on the \"new\" version is unbearable. Bring the best theme to the \"new\" outlook, add Dark Grey!
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I have to agree with a majority of people here. The new outlook is just AWFUL. Is it me or did I even miss the MS wide announcement that said by the way we wil be shoving this down your throat whether you like or not? Granted I do have the toggle switch to go back to classic. Also is there a support timeline for Classic? WIll it continue to get support, or is MS just jumping in all or nothing?
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If we talk about Enterprise usage: Support for classic Outlook will continue until 2029
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Sad year that will be!
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Is there a setting to prevent downloading or displaying images within emails? Use of externally hosted images is a very common tactic used by spammers and marketers to track who reads their emails. This setting is either hidden or not available yet. It should be enabled by default to protect the security and privacy of your customers, Microsoft.
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The new Outlook shares way too much data. Will users be forced to use it as some point? My understanding is yes, looking at Tuta Mail right now to see if this better suits me.
Sorry to say this, but I will never switch to the new Outlook.
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Any update on the milestone plan? Do you have a loose schedule of which feature is going to be released when? Thanks and keep the good work up. New Outlook looks promising even if lacking still a lot of features.
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Yes, there was a posting in Microsoft's Admin portal. The rollout has been pushed out further, hopefully to fix all the issues that have been pointed out and that they have been unable to fix to this point.
Summary
Starting April 2026, Microsoft 365 for Enterprise users will be switched from classic to new Outlook for Windows, with the option to revert back. This change aims to enhance user experience with modern features. Organizations are notified to prepare, with automatic rollout requiring no admin action but allowing opt-out options.
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I love all the features I have in classic Outlook and an Office 365 subscription is included from my university. But you can be sure that the day Outlook New is opened by default, I'm downloading an ISO of Outlook 2021 or even better, Outlook 2010 or 2007.
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smartinv please mind possible security and licensing / legal implications.
\n
\n
If you have a feature missing in the new Outlook share it, if it's not one of the long list mentioned already or the other long list of already included features.
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Honestly, The new Microsoft Outlook is garbage. No-one I talk to wants this. Did Microsoft do any market research at all before forcing this on customers?
I have switched to Em Client. Its better than Outlook and you can still have all your emails offline on your PC / Phone. I'll leave the Outlook installed just so it doesn't get confused with teams, etc but eM client is a far superior product. Its like the Classic Version of Outlook. So if you want the Classic feel of Outlook, go for eM Client and ditch the new Outlook.
The only way that Microsoft is going to learn that consumers are sick of thier \"Upgrades\" that often reduce productivity with extra menu steps, inability to work offline, etc is if we walk away from Outlook. Thats whatI've done.
So good job Microsoft. By forcing me to use a substandard product you spurred me onto finding an alternative. Thanks for the help you gave me by forcing a crap product on me. Otherwise I never would have looked or changed.
It seems Microsoft has lost its way and forgotten people are customers, not slaves.
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Hello everyone, has somebody found a way to use new Outlook with Exchange On-Prem?
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Afaik it is not yet supported.
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An explanation from MS means text text text. Please make it 10 times shorter and add much more visuals.
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Sorry if this has been addressed already ... is there any hope for support for shared Contact Lists in the New Outlook?
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Microsoft
