Category: Microsoft Teams | Microsoft Community Hub

Recent Discussions

How can I remove Power Automate workflows from the Teams right click menu ?
Hello, Some time ago I created a Power Automate workflow which allowed me to set a reminder via the right click menu on Teams chat message so I could follow-up on it later. I have now deleted these workflows from Power Automate but they are still visible in the right click menu in Teams chat. I already restarted Teams and my computer but they remain visible although they do not exist anymore. When I select the workflow I receive an error because it does not exist anymore and can't be executed. Does anyone has an idea where I can remove these so they do not show in the right click menu in Teams chat anymore ? Thanks in advance !
Solved
Phil_XRX
Copper Contributor
Oct 09, 2025 Place Microsoft Teams
microsoft teams
40Views
0likes
2Comments
Teams Shifts - General Questions
Hello, I assume Shifts is under constant development, much like other programs. Is this accurate and is there a preferred method for communicating wish list items?
Solved
MarcVJDKN
Copper Contributor
Sep 25, 2025 Place Microsoft Teams
microsoft teams
49Views
0likes
2Comments
Teams Shifts
Hello all, Can Shifts link to Outlook so I can create a meeting invite in Outlook or Teams and have it appear in an agent's schedule in Shifts? Thank you
Solved
MarcVJDKN
Copper Contributor
Sep 24, 2025 Place Microsoft Teams
microsoft teams
51Views
0likes
2Comments
Is it possible for a Teams app to automatically create an Azure Key Vault during installation?
Hi everyone, I’m developing a custom Teams app that needs access to Azure Key Vault. Right now, users must manually provide: Key Vault URL Tenant ID Client ID Client Secret Instead, I’d like the app to automatically create a Key Vault in the user’s tenant during installation. Is this possible? If so, what permissions/consent are required from the admin? If not, what’s the best practice to simplify this setup? Thanks!
Solved
muradqr5h
Copper Contributor
Sep 10, 2025 Place Teams Developer
Azure Key Vault
developer
microsoft teams
158Views
0likes
3Comments
Enabling Cross-Tenant Authentication for Teams Apps with Single-Tenant Bot
Hello Team, I am working on implementing authentication for a Teams application using the Microsoft 365 Agents SDK. Following Microsoft’s current guidance, I have: Registered a single-tenant Azure AD bot. Integrated Azure AD authentication. Prepared for AppSource distribution as the long-term supported method for cross-tenant availability. However, I am still facing challenges in reliably enabling sign-in for external users from other tenants. Specifically: The cross-tenant sign-in flow remains unclear. Validating authentication across multiple tenants is difficult without official end-to-end guidance. Existing samples and documentation primarily address single-tenant or internal-only scenarios. As of now, authentication for external users is still difficult to get working and validate consistently across tenants. Could you provide detailed guides, samples, or best practices for: Enabling authentication for external users in this single tenant + AppSource distribution model. Recommended patterns for testing cross-tenant authentication before AppSource submission. Any roadmap considerations for simplifying this scenario. This would help ensure Teams apps can meet compliance requirements while still delivering a smooth sign-in experience for users across organizations. Thank You, Chetan
Solved
chetanoptimus
Copper Contributor
Sep 01, 2025 Place Teams Developer
teams
185Views
0likes
6Comments
Settings layout in Teams channels for Posts/Threads
Hello, Microsoft has rolled out the new chat layout in Teams channels. I've seen the associated documentation and its arguments in favor of this feature, but several users in my organization still want to use the classic layout (as a post for each message) rather than threaded layouts, as this is better suited to their business. I found several documents indicating that the layout can be set when the channel is created or changed later (https://adoption.microsoft.com/files/microsoft-teams/Threads-layout-in-Microsoft-Teams-channels.pdf). However, I can't find this setting on either the web version or the heavy client (https://cxcs.microsoft.net/static/public/messagecenter/neutral/01e0fd3a-ddc6-4db3-b411-100f86febf85/5fdfc3d6287306c4fc54112660c2fb9ed86d4f94.png). Currently, each new Teams or channel only presents a Thread layout, and there's no way to choose. Do you have any information on how to choose a layout? Is this a setting that needs to be enabled in the Teams admin console? Thanks in advance.
Solved
bloblia
Copper Contributor
Aug 14, 2025 Place Microsoft Teams
Administrator
How-to
microsoft teams
User Interface
251Views
0likes
3Comments
Teams - Shifts
Greetings Community! Have done lots of research but I am stuck. How do I see what access our agents have to make modifications to data in Shifts? I.e. we want to make sure that all they can do request time off, do trades, etc. We don't want them to be able to modify others shifts data. How do I run a historical report in Shifts? I.e. if we need to see past notes, data, etc. regarding schedules. Many thanks!
Solved
MarcVJDKN
Copper Contributor
Jul 25, 2025 Place Microsoft Teams
How-to
163Views
0likes
4Comments
Message color change
I am using a windows 10 and I use Teams daily. I have friends who use i pads and phones for their teams. They are able to change the color of the messages and i don't mean the color of the text i mean when we send messages the color is different to the regular black and purple, they can change it to say dark orange and light orange. This is for chats with one person and group chats I am wondering how to do that on my own windows. Here is a picture to show you what I mean.
Solved
Gylan1234
Copper Contributor
Jul 10, 2025 Place Microsoft Teams
Messaging
181Views
0likes
2Comments
Users receiving Teams Notifications for other people's meetings
Hello! Has anyone encountered this before - some users are receiving Teams notifications for meetings they are not invited to. So User 1 creates a Teams meeting with User 2. User 3 is receiving Teams notification about this meeting. All 2 users are in the same department so I wonder if this is linked somehow to a group they may all be part of? TIA!
Solved
RMDUser1
Brass Contributor
Jul 09, 2025 Place Microsoft Teams
meetings
microsoft teams
Quality & Performance
Settings
183Views
0likes
1Comment
Consent popup
Hi everyone, I’m reaching out for clarification regarding a popup that intermittently appears when users interact with our notification only bot, specifically when attempting to open a task module. After clicking "Agree" it shows "Enjoy using" and then appeared again. When clicking on Privacy/Terms of use nothing happens, while Permissions lead to opening another popup with endless loading, after closing it consent popup stops appearing for this app. Context: Sideloaded; Only a bot is declared in the manifest; App registration: Registered in Azure as multi-tenant with personal accounts enabled, SSO is not used; Interaction: Task module is triggered via Adaptive Card with Action.Submit, "msteams": { "type": "task/fetch" }; We’ve seen it only a few times in one tenant. It does not appear in most other sessions. Can someone tell if this is a bug or if there are some specific conditions that trigger this popup? Thanks in advance!
Solved
Denys-Fokin
Copper Contributor
Jun 30, 2025 Place Teams Developer
developer
microsoft teams
191Views
0likes
6Comments
Unable to Log Into Teams on iPhone. Error: Sign-in Error
Hello, Has anyone been able to resolve the Sign-In Error issue? It appears to be an issue between the Microsoft Authenticator app and Teams. Our organization is using Conditional Access policies to require MFA via the Microsoft Authenticator App. After MFA completes and the phone returns to Teams, the error message is displayed. Azure AD Sign-In log displays MFA success. Steps to produce: 1. Open Teams 2. add account yourdomain.com 3. select work account 4. Flips to Microsoft Authenticator 5. Enter Password 6. Flips to Teams 7. Displays error: Sign-In Error Here is what I've tried: - deleted the account from Teams - restarted the phone - reinstalled teams - tried to delete cache from Teams settings in iOS General (never seems to clear) - removed email address from personal Microsoft account
Solved
Anon4343
Brass Contributor
Jun 25, 2025 Place Microsoft Teams
Authenticator
Error
Login
MFA
sign-in error
125KViews
0likes
11Comments
Add existing Holiday to Auto Attendant
Hello I have created an Auto Attendant and would like to add an existing Holiday that is already configured to the Auto Attendant with Powershell. Is it also possible to rename the CallFlow so that is not unique. Regards JFM_12
Solved
JFM_12
Iron Contributor
Jun 25, 2025 Place Teams Developer
Administrator
adoption
developer
microsoft teams
Settings
206Views
0likes
5Comments
Powershell for creating a Auto Attendant
Hello I would like to create an Auto Attendant through Powershell. The command is New-CsAutoAttendant Teams keeps asking about the DefaultCallFlow. I would like to hardcode the command like this: New-CsAutoAttendant -Name "xx" -LanguageId "fr-FR" -TimeZoneId "Romance Standard Time" How do I add the DefaultCallFlow and then redirect it to an external number Regards JFM_12
Solved
JFM_12
Iron Contributor
Jun 23, 2025 Place Teams Developer
Administrator
adoption
developer
microsoft teams
powershell
164Views
0likes
4Comments
Urgent: Teams app publishing process blocked - app does not appear in the store after approval
Hello everyone, i am contacting you regarding a problem with the publishing of my Microsoft Teams app that started yesterday and is blocking my development work. Problem description: After developing a new version of my MS Teams app, I can no longer successfully publish it in my organization. The app is uploaded in the Developer Portal, released in the Teams Admin Center, but then does not appear in the Teams App Store under "Built for your org", so I cannot test it. Chronology: I am an admin in my organization and am developing a Teams app Before yesterday, the publishing process went smoothly: Upload in the Developer Portal → Appearance in the App Store → Test Yesterday, a colleague installed the app for testing purposes Since then, I can no longer publish new versions (they do not appear in the App Store) The upload and release in the Admin Center work without an error message However, the app does not appear in the App Store afterwards, neither in the desktop client nor in the web client Attempts have already been made to solve this: Completely restarted Teams client several times App version increased in manifest (to 1.2.0) App deleted and re-uploaded in Developer Portal App deleted and re-released in Teams Admin Center Waited for a delay of several hours Cleared cache (as far as possible on Mac) Test in web client (with the same result) Special observations: In the Mac client, the button "Upload a custom app" is grayed out with the note to contact my IT admin (I am the admin myself) On the Service Health Page, there is an active incident with the ID MO1093370 that affects Microsoft Teams I suspect that the issue is related to the current service degradation, which is described in the health page as "An infrastructure component is not processing requests as efficiently as expected" and explicitly affects Microsoft Teams. Is there a way to fix or work around this issue so that I can continue my development work? Can you confirm whether there is a connection with the current service degradation? Thank you in advance for your help. Best regards Michael
Solved
MRingtunatus
Copper Contributor
Jun 14, 2025 Place Teams Developer
Administrator
developer
microsoft teams
230Views
0likes
4Comments
Teams missing GIF option in messaging
This morning we noticed the GIF option in Teams messaging is missing org wide. Desktop and Web client. Old messages that were sent with a GIF display as a link now instead of the image Our global org policy in the Admin porta is set to On Anyone else seeing this?
Solved
OLM_Dan
Brass Contributor
Jun 13, 2025 Place Microsoft Teams
Messaging
microsoft teams
Teams channel
User Interface
26KViews
16likes
37Comments
Cannot view atachments sent by power bi report on iphone teams app
Dear Teams community, I can not open the atachments(excel sheets, pdfs...) of power BI reports that i get on my Iphone in teams. It works wonderfully everywhere else on pc, even in the mobile outlook app, hovewer when i try and open it from the teams app it only alows me to send it, copy it or share it somehere, and not just plainly view the atached file.
Solved
Kkovacs
Copper Contributor
Jun 10, 2025 Place Microsoft Teams
devices
files
microsoft teams
Settings
User Interface
58Views
0likes
1Comment
Approvals API only working in the default environment
I am using the beta Approvals API (approvalItem resource type - Microsoft Graph beta | Microsoft Learn) for a proof of concept and have noticed that it works great in the Personal Productivity (Default) environment, but I get 404 non found errors when trying to access approvals in other environments. I've tried adding the app registration I'm using to the environment as an S2S app with Sys Admin privileges and added the org API endpoint to the app itself but neither solved it. Is this intended behavior?
Solved
AJBerry223
Former Employee
Jun 05, 2025 Place Teams Developer
developer
103Views
0likes
3Comments
Maximum # of scopes in manifest 1.21
I am looking at the 1.21 version of the https://developer.microsoft.com/json-schemas/teams/v1.21/MicrosoftTeams.schema.json and I see the definition below for the scopes properties. It only allows a maximum of 3 items, which means that you cannot allow all 4 available values to be defined. E.g. the following definition in the bot manifest would be invalid scopes: ["team", "personal", "groupChat", "copilot"] Is this intentional? Thank you. "scopes": { "type": "array", "description": "Specifies whether the bot offers an experience in the context of a channel in a team, in a 1:1 or group chat, or in an experience scoped to an individual user alone. These options are non-exclusive.", "maxItems": 3, "items": { "enum": [ "team", "personal", "groupChat", "copilot" ] } }, "commandLists": { "type": "array", "maxItems": 3, "description": "The list of commands that the bot supplies, including their usage, description, and the scope for which the commands are valid. A separate command list should be used for each scope.", "items": { "type": "object", "additionalProperties": false, "properties": { "scopes": { "type": "array", "description": "Specifies the scopes for which the command list is valid", "maxItems": 3, "items": { "enum": [ "team", "personal", "groupChat", "copilot" ] } }
Solved
bertold
Copper Contributor
Jun 03, 2025 Place Teams Developer
BOT
Manifest
microsoft teams
64Views
0likes
1Comment
What is the recommended bot type for multi-tenant bots?
According to this https://learn.microsoft.com/en-us/azure/bot-service/bot-service-quickstart-registration?view=azure-bot-service-4.0&tabs=multitenant#bot-identity-information multi-tenant bots cannot be created after July 31, 2025. Another option to reach tenants other than ours is to use incoming webhooks. However, according to this https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook?tabs=newteams%2Cdotnet, incoming webhooks will be deprecated at the end of 2025. I would like to create a bot that can be deployed to any Microsoft Teams outside our organization. What is the recommended approach? Thank you.
Solved
bertold
Copper Contributor
Jun 03, 2025 Place Teams Developer
BOT
microsoft teams
Multi-tenant
1.5KViews
1like
4Comments
Delay in Teams Proactive Notification Popups (Internal and Customer Impact)
We are currently experiencing an issue with Microsoft Teams, both internally and among our customers. Specifically, there is a noticeable delay in the appearance of proactive notification popups. In many instances, these notifications are delayed by approximately 5 to 10 seconds after the triggering event using ms botframework sdk. This issue affects the responsiveness of our Teams-based applications and workflows, particularly in time-sensitive use cases. The delay has been observed consistently across different environments, which suggests it may not be limited to a specific configuration or network. We would appreciate your assistance in investigating this matter. If there are any known issues, recommended diagnostics, or configuration adjustments that could help mitigate this behavior, we would be grateful for your guidance. Thank you very much for your support.
Solved
james099
Copper Contributor
Jun 03, 2025 Place Teams Developer
calling
Chat
developer
microsoft teams
314Views
0likes
6Comments

Recent Discussions

How can I remove Power Automate workflows from the Teams right click menu ?

Teams Shifts - General Questions

Teams Shifts

Is it possible for a Teams app to automatically create an Azure Key Vault during installation?

Enabling Cross-Tenant Authentication for Teams Apps with Single-Tenant Bot

Settings layout in Teams channels for Posts/Threads

Teams - Shifts

Message color change

Users receiving Teams Notifications for other people's meetings

Consent popup

Unable to Log Into Teams on iPhone. Error: Sign-in Error

Add existing Holiday to Auto Attendant

Powershell for creating a Auto Attendant

Urgent: Teams app publishing process blocked - app does not appear in the store after approval

Teams missing GIF option in messaging

Cannot view atachments sent by power bi report on iphone teams app

Approvals API only working in the default environment

Maximum # of scopes in manifest 1.21

What is the recommended bot type for multi-tenant bots?

Delay in Teams Proactive Notification Popups (Internal and Customer Impact)

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