Computer Account Log in problem, help!

Copper Contributor

When I set up my new laptop, I signed in using my Microsoft Account, email address removed for privacy reasons, along with a strong password. Initially, I started using a PIN for convenience. I considered switching to a Passkey but decided against it. Now, whenever I try to log in, it displays my name and photo, but instead of showing my Gmail address, it lists an account as outlook_a long string of

2 Replies
Go to the Microsoft account settings page and click on the "Security" tab. Look for the "Account info" section and see if your email address is listed correctly. If it's not, you can try updating it to your original email address.
Go to and reset the account password. After that, use the new password for login.