Dec 11 2018 01:30 AM
I'm having an issue for which I can't seem to find a solution.
I'm trying to open and save files to a SharePoint Online environment, but Sites are not showing in Word/Excel.
I tried on multiple desktops, all running Windows 10 and Office 365 and using the same account. On one desktop I'm able to see my followed Sites, on another I get the message: "There are no sites to show right now". In Windows settings the account is showing up as work or school account.
I would really appreciate some help. Thanks!
Ramses
Dec 11 2018 09:49 AM
Dec 14 2018 06:11 AM
Hi,
We waited some days before posting, thought it needed some time for that exact reason.
Could it be that the user logged in while office 365 didn't yet had the modern authentication and that this feature needs modern authentication?
Thanks!
Ramses
Dec 14 2018 06:18 AM
Jan 10 2019 05:26 AM
Modern Authentication was the problem for us. Users had signed before it was on.
We have them go to:
Start>Settings(Cog)>Accounts>Access Work or School >[Disconnect 365 Account] > [Re add 365 Account]
Jan 10 2019 05:34 AM
That is what I thought and experienced, thank you for confirming with me.
When I disable Modern Authentication and sign in, the sites don't show up. When I enable Modern Authentication and sign in, the sites do show up.
Mar 11 2020 08:32 AM
@Ramses Even im facing same issue and also few clients not sure how to resolve.. can you please guide
May 29 2020 03:52 AM
Were you able to fix this and how @sharmilak @Ramses please what do you mean by mordern authentication
Jan 21 2021 05:40 AM