Outlook Shared Mailbox

Copper Contributor

Good morning all!

I have a weird issue going on with one of my clients, shared mailboxes.


They are unable to create a folder on user 1 and see it on user1's computer. If you calculate the folder size, you can see that the folder they created is there. But is not visible on anyone's machine.


I would like to say its probably a caching issue, but they mailbox is about 26gb so it would be pretty inconvenient to have to load that every time + their own mailbox.


Any info on how the server should cooperate or regarding a fix please feel free to email me or send a message


Thanks in advance!

1 Reply
Very likely an issue with the local cache, yes. Using OWA not an option?