Outlook Shared Mailbox

%3CLINGO-SUB%20id%3D%22lingo-sub-3350511%22%20slang%3D%22en-US%22%3EOutlook%20Shared%20Mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3350511%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20morning%20all!%3C%2FP%3E%3CP%3EI%20have%20a%20weird%20issue%20going%20on%20with%20one%20of%20my%20clients%2C%20shared%20mailboxes.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThey%20are%20unable%20to%20create%20a%20folder%20on%20user%201%20and%20see%20it%20on%20user1's%20computer.%20If%20you%20calculate%20the%20folder%20size%2C%20you%20can%20see%20that%20the%20folder%20they%20created%20is%20there.%20But%20is%20not%20visible%20on%20anyone's%20machine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20would%20like%20to%20say%20its%20probably%20a%20caching%20issue%2C%20but%20they%20mailbox%20is%20about%2026gb%20so%20it%20would%20be%20pretty%20inconvenient%20to%20have%20to%20load%20that%20every%20time%20%2B%20their%20own%20mailbox.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20info%20on%20how%20the%20server%20should%20cooperate%20or%20regarding%20a%20fix%20please%20feel%20free%20to%20email%20me%20or%20send%20a%20message%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20advance!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3350511%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%20for%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Good morning all!

I have a weird issue going on with one of my clients, shared mailboxes.

 

They are unable to create a folder on user 1 and see it on user1's computer. If you calculate the folder size, you can see that the folder they created is there. But is not visible on anyone's machine.

 

I would like to say its probably a caching issue, but they mailbox is about 26gb so it would be pretty inconvenient to have to load that every time + their own mailbox.

 

Any info on how the server should cooperate or regarding a fix please feel free to email me or send a message

 

Thanks in advance!

1 Reply
Very likely an issue with the local cache, yes. Using OWA not an option?