Inbox issues

[lsolislatinoquality]

Hello, 

I'm going to try to be positive and 'happy' about this. lol

To be honest, any time I have to stop work because I'm having a technical issue, I allow it to work my nerves and affect my day. I'm old school and believe in the phrase 'that if it's not broken, don't fix it'.

Recently I HAD to change to Outlook/Microsoft 365 and it hasn't been the greatest experience.

I continue to get the error message shown below.  I have gone into by options and thought that I made the appropirate changes to fix it but obviously not. My inbox keeps growing because I can't move emails until I close my outlook. 

Any help will be greatly appreciated.

Thank you, Lorena

[#2]

@lsolislatinoquality Hey, maybe this can help you out. I noticed many people had marked one of the answer as a proper solution https://answers.microsoft.com/en-us/msoffice/forum/all/the-operation-cannot-be-performed-because-the...

Also mentioned here https://support.microsoft.com/en-us/office/the-operation-cannot-be-performed-because-the-message-has...

[#3]

@ChristianBergstrom 

Thank you. I installed the assistant program (SARA) and it didn't help. Said I needed to get with my administrator. 

This is SO frustrating.