Apparent MX issue impacting only one email account and only if sourced from OUTLOOK.COM

Copper Contributor

I have had an issue for years with email not being received to my Godaddy registered domain with an email hosted by Google.  The common element is that the non-received emails are all sent from OUTLOOK.COM.  These messages are not received in my inbox or spam.  If I log into OUTLOOK.COM using that email address as the UID I see a blank screen, no sent or received emails at all.  From my perspective, this seems to be an internal OUTLOOK.COM MX misconfiguration. Has anyone seen anything like this before?   Who should I contact to try to resolve this issue?

 

PS: As a test to prove this issue, I would appreciate someone from the community to source an email from OUTLOOK.COM to two different emails on the domain; one will be received, and the other will not.  Let me know if you would be willing to help me test this, and I will PM a reply with the email addresses.

 

Thanks

 

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