Oct 01 2023 05:50 AM
Hi,
My one drive storage keeps filling up, which prevents me from receiving emails. I do not use one drive on any of my devices, and have unlinked everything. There are very few files in my onedrive, under 1MB, but my onedrive storage says that I am using 102GB (over the 100GB that I've paid for). I just purchased more space, and the has rapidly filled up within the hour. Have I been hacked? There are no linked devices so what can be causing this?
Thanks
Oct 09 2023 03:24 PM - edited Oct 22 2023 12:22 PM
From my observation, this looks more like a personal account.
It is important to know that when file syncs, it saves in 3 locations:
-Document
-Desktop
-Pictures
Listed below are steps you can follow to sort this out:
It’s possible that you may have deleted files from your computer but they are still present in your OneDrive Recycle bin, which is taking up space. You can empty the Recycle bin by following step 4 above.
It’s also possible that you may have synced a large number of files to your OneDrive without realizing it. You can check which folders are being synced by following step 3 above.
If none of the above steps work, it’s possible that someone else has gained access to your account and is using your storage space. In this case, I recommend changing your password immediately.
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Nov 03 2023 05:44 PM
@Deleted
You said, "It is important to know that when file syncs, it saves in 3 locations," then you give those locations even though the original poster explicitly said he does not have any computers linked to OneDrive. Knowing this, how does it change your response?