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OneDrive offline on my Windows pc
Apologies if I am not in the right place. I recently changed my primary email address on my OneDrive account, ‘on the internet’ i.e. using a browser to access my account. Today I received a pop up message on my pc saying I needed to provide my 'credentials' in order for syncing to continue. I attempted to sign in using my new primary email address but this did not work & the next message that popped up seem to suggest I should be using my old email address; saying something about a different account ('passkey' might have got a mention too). OneDrive is now offline, and thus not syncing. When I click on the OneDrive app on my pc it simply opens -what I call- the files; there is no obvious way to sign in. FWIW I can still sign in ‘on the internet’ i.e using a browser. I have no idea how to resolve the problem. Grateful for any assistance please, that takes account of the fact that I am no more than average when it comes to computers. Thanks, JeremySolvedJeremySmith1959Jun 23, 2026Copper Contributor29Views0likes2CommentsOutlook attachments and OneDrive recent files
In Outlook Web App and the new Outlook app, the Add Attachment button displays 3 Suggested files and allows you to browse OneDrive. When you choose OneDrive, it displays a list of Recent files. What criteria is used to determine the list of suggested and recent files? I've seen very random behaviour. Sometimes, I'll open a document in SharePoint Online and when I try to attach it to an Outlook emial, it appears in the Suggested files list and the Recent files straight away. Other times it only shows up after I reload the browser tab. It's more likely to show up as one of the 3 suggested files, without needing a refresh. However I've also had it show up under OneDrive Recent files only. It doesn't appear to detect new files uploaded to SharePoint Online or OneDrive. For example, I download a PDF from another website and save it to a folder on my computer that syncs back to SharePoint Online. I then want to email this PDF to someone, but it's not available from the Outlook attachments button. I need to open the file before it shows up under the Outlook attachments button. It would be much more useful if Outlook picked up on files I recently created as well as opened.IvanWilsonJun 23, 2026Iron Contributor24Views0likes1CommentGet direct download link of a file in OneDrive for Business
I use "Get Link" button and it gives me a link (like below) which will open the file online. How can I get a link for direct file download? Thanks. https://*****-my.sharepoint.com/:w:/g/personal/********/EXhbZTdvlFRIqyBE8crSXggBW8l_yrcZFPTb5fEpAdzB3g?e=i3XdFfSolvedChris LoJun 22, 2026Brass Contributor563KViews4likes34CommentsOneDrive app stopped running on Mac
OneDrive is Not running on my Mac (running Okay on iPad). OneDrive app will not open. Tried to download a rest copy but message that it could not be downloaded because the folder was missing. Using MS365 on a Mac, everything is up to date.AdeleBJun 21, 2026Copper Contributor5.4KViews1like4Commentsone drive folders either have red x's next to them or have disappeared
folders have wither red x's next to them or disappeared. the ones that are left are now empty. and of course, there is no one at microsoft to help. what happened and how can this be fixed126Jun 21, 2026Copper Contributor38Views0likes1CommentI cannot sync Samsung Gallery with OneDrive
I recently changed my password to outlook and since then my photos sync between gallery and onedrive stopped working. It says I need to sign in again. I did so, I got logged in with the work flow and then I can see only half empty screen asking for permissions between Samsung account and Microsoft. I cant proceed or do anything else than just close the app. It's galaxy S25 ultra, 8.5 one UI. Checked on my other device and it's exactly the same. Screenshot is here: https://imgur.com/a/D87FNP3MikibakaJun 21, 2026Copper Contributor33Views0likes1CommentUnable to stop sync specific SharePoint Document library
Hi, I have accidently clicked on sync option from one of the SharePoint site and now I am not able to find the option to stop the sync. I have paused the sync for the time being. If I navigate to OneDrive app>Settings> Account>Choose folders, I am unable to find the folder that is syncing. However I can find the folder in my FileExplorer>Quick Access. I need to stop sync for this particular Document library as the size of the same is almost 150 GB.SreevalsanJun 19, 2026Copper Contributor9.4KViews1like4CommentsHow to modify which folders to backup on android onedrive app
Currently my Android OneDrive app backs up photos from many different folders as can be seen in screenshot below in section "Back up device folders". How can I modify this list? It seem it ends up backing up screenshots too which I will like to remove along with many other unknown folders. Here is the screen shot: https://i.postimg.cc/9M98hGsM/image.png (I uploaded to another since this forum's thread editor kept saying "Media upload in progress. Try again in few moments.)Mahesha999Jun 19, 2026Copper Contributor86Views0likes4CommentsWith subscription, does recycle bin second stage show preiously deleted items
Hi There: I've filtered through a good portion of the discussions, but have not seen this particular question Sorry if I missed it: I have a basic non-business OneDrive account. A couple of days ago I deleted a file in the recycle bin by mistake. With this basic account, I do not have access to Second Stage. If I started a temporary Microsoft 365 subscription or business account, Second Stage should then be accessible. My question is, would I be able to see previously deleted files in Second Stage, or would it be empty by default since it is a new subscription?waynraynJun 15, 2026Copper Contributor36Views0likes1CommentOneDrive app synchronisation
I added a folder last night to my OneDrive on my computer. It synchronised to the cloud. If I share the link to this folder, it works perfectly. However, if I open the app, the folder does not show (even after 24 hours). Searching for the folder name (which takes forever btw) yields the right folder. Why is the folder not visible in the place where it should be? And why does the search yield zillions of results instead of just 1?NijntjePluisJun 15, 2026Copper Contributor68Views0likes1Comment
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