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Move files from Account A to Account B 165 GB data
I’ve been using Microsoft Office 365 Family for several years, sharing it with my family members. We have 6 accounts, each with 1 TB of storage. One of my accounts has now reached 985 GB, so I need to transfer files from Account A (my account) to Account B (my wife’s account). These files mainly consist of photos and videos — over 200,000 files in total. I tried transferring a 6 GB wedding shoot (.ISO format), but it took more than an hour. Re-downloading and uploading all the data isn’t feasible as my internet connectivity is limited to 100 mbps only. I’m looking for the best and most efficient way to move these files directly between OneDrive accounts.OpXo8dos750Nov 07, 2025Copper Contributor16Views0likes0CommentsOneDrive stops syncing folders at random
Hi team I've got a couple of devices that are syncing less then 300,000 items. A couple of times a month OneDrive just stops syncing and won't start until its reset. Just to clarify OneDrive is still running, it just doesn't sync anything and the OneDrive status icons in File Explorer disappear Reset OneDrive resolves the issue but its frustrating as some of the files are shared with other people and I don't see their updates. Pause OneDrive and restart it doesn't do anything I have 100gb free on one device, 66gb on another and 50gb on the third No shortcuts are syncing Onedrive metered network option is turned off Updated to 25.184.0921.0004 No bandwidth limits applied Has anyone else had this experience? If so what did you do for a solution? Any assistance is appreciatedbaldingrooNov 06, 2025Copper Contributor29Views0likes1CommentSocial media links on these community pages
II don't know if this is due to my use of Firefox on my PC, but when I came here, I had to reduce the page size to 80% so those multiple social media links would not interfere with the display. Among other things, it make the past difficult for me to read. Can I eliminate those links?MR2Nov 06, 2025Copper Contributor18Views0likes1CommentOneDrive signature -
I have been using OneDrive mobile app to sign documents since early January 2020. This is completed via Markup Pen > Signature and Markup > Date feature. However, for the past two weeks, I am surprised to come to know that my signature and date can be moved around / resized / even deleted after sync back to OneDrive cloud and view the document on laptop. The recipients are able to do so at the same time from their end as well. The same issues also happened in iPad. This has raised security concerns because signature and date are not supposed to be moved around after saved. Please check and advise why this is happening. Thank youSolvedMargeLeeNov 06, 2025Copper Contributor43KViews1like8CommentsDouble istances of the app
Goodmorning, at the startup of windows 11, two istances of ondrive start: one, the wanted one, is the one I'm logged in with my business account, the second one is OneDrive - Personal - not logged in. I'm not able to avoid the second one. Non way. I tryied with various reg key. Can you help me please?Pietro1977Nov 05, 2025Copper Contributor5.7KViews1like8CommentsAccidentally deleted ALL of my files
I was under the impression that I was saving all of my files locally. I occasionally accidentally save something in OneDrive, and would leave it there, but most things were going into Documents, Pictures, etc. I have a different OneDrive path on my computer that I could see when I saved documents in Word. Today I decided it was annoying to keep accidentally saving in the wrong place, so I deleted OneDrive. There were way too many files for the Recycle Bin, so it was a hard delete. To my shock, all of my folders vanished. It turns out Documents, Videos, etc, were all in OneDrive. The problem is that when I go online and sign into my onedrive, I only see the files that I would occasionally accidentally save there, and those have not been deleteed. The bulk of my files, the ones from my local computer, are not there. I tried resetting to yesterday and it looks exactly the same. Any idea where those files were saved/are now? Are they recoverable or am I epically screwed?WrenNov 04, 2025Copper Contributor38Views0likes1CommentOneDrive - Mass File Deletion by OneDrive
I noticed in late July/early August that files in my OneDrive folders suddenly vanished. More than 25 years' worth data gone. Close to 300 GB of both personal and business data. Only the files were gone. The folders and file structure remained untouched. My OneDrive space is 2 TB. The Recycle Bin was empty. My OneDrive account has been active since OneDrive started and remains so without interruption. Through the forum community I learned that I am not alone with my frustrations. Microsoft Support scheduled a telephone call. The gentleman who called was rude. He said the only way files were deleted was by the user (i.e., me). That suggestion is ridiculous as it suggests I went into hundreds of individual folders and subfolders to delete files but leave the folder structure intact. The gentleman said there was no way OneDrive or Microsoft could cause that to happen. News flash. It wasn't just me. I later submitted a request for assistance by messaging OneDrive Support asking my issue to be escalated to the OneDrive Engineering Team for a One-Time Data Restoration (OTDR). I'm still waiting for a response or even as much as an acknowledgement of my support request. Does anyone else recognize this issue? What other ideas have others tried that worked to fix the problem? Any ideas on how I get my files back?EricCarlisleNov 04, 2025Copper Contributor49Views1like1CommentOneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?sgdemersNov 03, 2025Copper Contributor93Views0likes2CommentsOneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.paul_moloneyNov 02, 2025Copper Contributor1.1KViews2likes7Comments
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