Forum Discussion
ONEDRIVE WEB VERSION
I use the OneDrive web version because I don't want to install the OneDrive app, as I have very little space on my C: drive.
So my question is:
I copied all my music from my PC to OneDrive via the web a few months ago, but it has all disappeared again! I had to do this last year as well because it had all disappeared then too.
Why do I have to keep doing this? It takes a very long time because my broadband is very slow. Luckily, I have a backup on an external hard drive, but I don't want to have to keep doing this!
Does anyone know why my Music folder keeps disappearing from my OneDrive (web)?
1 Reply
You're using OneDrive only on the web to save C: space, and the Music folder has vanished more than once after uploads. Not installing the sync app does not itself remove files, so first determine whether they were deleted, moved, or uploaded under another account. On OneDrive.com, search for track names, then check Recycle bin. If you use Personal Vault, unlock it before checking because its deleted items are otherwise hidden. Sign out and verify every Microsoft account. If you have Microsoft 365 and the loss occurred within 30 days, open Settings and use Restore your OneDrive to return to a point before the disappearance; later changes are moved to Recycle bin. Personal-account recycle-bin items are normally removed after 30 days. Keep the external backup unchanged; do not upload again until you identify the account and deletion date. If nothing appears, contact OneDrive support with folder names and last-seen dates.
