Oct 15 2021 11:26 AM
My users are having an issue with webcams not working in Teams when they join a meeting from the link created when setting up said meeting. If they make a call directly to someone, the webcam works fine. Likewise if someone calls them direct. However as soon as they user the meeting link to join a conversation, the webcams no longer function normally. Is anyone else experiencing this?
Oct 16 2021 06:39 AM
Oct 18 2021 06:14 AM
SolutionYep, just checked with my users. All desktop environment. All enterprise machines with the same build. We are thinking it might be the Lenovo monitor that they are using. The T22v-10 model may be the culprit. We've had initial luck with swapping that out for a different version and so far that may have resolved the issue, but there is nothing special about the webcam in that monitor(no specific drivers for the camera) so I have no clue as to why it failed in that specific usage situation.
Oct 18 2021 11:06 AM
You may have hit on something there, @BDavis80 Please let this community know if it turns out not to be the Lenovo monitors.
Oct 18 2021 06:14 AM
SolutionYep, just checked with my users. All desktop environment. All enterprise machines with the same build. We are thinking it might be the Lenovo monitor that they are using. The T22v-10 model may be the culprit. We've had initial luck with swapping that out for a different version and so far that may have resolved the issue, but there is nothing special about the webcam in that monitor(no specific drivers for the camera) so I have no clue as to why it failed in that specific usage situation.