Jan 31 2024 02:29 AM - edited Jan 31 2024 03:27 AM
This question was asked in another context, when Teams apps keeps launching whilst the user intends to join the web-ui, however this case is different.
The case is that when the user joined teams via web-ui, then there is a separate pop-up that is asking the user to join. This pop-up/notification will launch the app and move the user away from web-ui for whatever reasons. There are multiple issues with this behavior and configuration, how Teams works.
Firstly, and contratry to many believes, the user is not stupid. The user intended to join web-ui Teams session. The suggested join by app could at least ASK if the user wants to rather use the app. However, all this is really a technical mess, because the web-ui login will stay alive and in background. Both the browser tab (web-ui) and app eat machines resources for no good reasons. The user is forced to check everything, to move windows around, to possible close the web-ui, etc. This is all work on the user side: confusing, irritating, and not helpful.
Maybe the "..." settings is there to undo this "mode" (pop-up) (--not tested), but from knowing since the very beginning, I do not see that this would remove the fact that any user (millions in this world) get this pop-up, which I consider a duplication of an already existing web-ui join.
Even if there is one good rational behind this, to me, after 30+ years IT, it is a very unruly behavior of a software.
Sincerely
Feb 13 2024 04:05 AM