Teams AutoAttendant

Brass Contributor



We currently use AudioCodes media pack to connect analog devices in Teams. I am looking for advice on how to setup this paging system process in Teams Telephony.

On the old system calls are parked on an extension. The person who answered calls the pages the shop floor and says call 10. Shop floor person can pickup on any phone and press 10 to pickup the call.


Can you please advice how this would be setup in the AutoAttendant or call queue?

1 Reply

@VirtualTech Same feature exists in Teams, it's called Call Park.


Call park and retrieve in Microsoft Teams - Microsoft Teams | Microsoft Learn