Can't join a team meeting on my tablet

Copper Contributor

If someone can help, please.

I installed Teams on my tablet, and log in using my user name and password. But when i try to join a meeting by pressing on " Join Meeting " Tab or " Video " Call tab, it will show this message: 

 

"Teams need permission

If you want to place a call or join a meeting, go to setting and allow Phone permission to Teams

"

When i give the app all permission, it wouldn't run to join a meeting and wouldn't work to make call and shows above message again and again.

How to solve it?

 

 

1 Reply

Hi @agad03 ,

If you're experiencing issues with permissions on the Teams app on your tablet, here are some steps you can try to resolve the problem:

1. Grant Permissions: Ensure that you have granted the necessary permissions to the Teams app on your tablet. Go to the Settings app on your tablet, find the "Apps" or "Application Manager" section, locate Microsoft Teams, and check that all relevant permissions are enabled, including the Phone permission. If the permission is already enabled, you can try disabling and re-enabling it.

2. Clear App Cache: Clearing the cache of the Teams app may help resolve the issue. To do this, go to the Settings app on your tablet, find the "Apps" or "Application Manager" section, locate Microsoft Teams, and choose the option to clear the app's cache. After clearing the cache, restart the Teams app and try joining a meeting or making a call again.

3. Reinstall the App: If the previous steps didn't resolve the issue, you can try uninstalling the Teams app from your tablet and then reinstalling it. Go to the Settings app on your tablet, find the "Apps" or "Application Manager" section, locate Microsoft Teams, and select the option to uninstall. Once uninstalled, visit your app store (e.g., Google Play Store or Apple App Store), search for Microsoft Teams, and reinstall the app. After reinstalling, log in again and see if the issue persists.

4. Update the App: Ensure that you have the latest version of the Teams app installed on your tablet. Check your app store for any available updates for Microsoft Teams and install them if there are any. Updated versions often include bug fixes and improvements that can help resolve compatibility issues.

 

 

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