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Randomly getting opt-out / opt-in in a CallQueue
Dear All, Once again one of my customers is experiencing something no other words can describe but: magical. Set-up: CallQueue "CQ1" Call answering: "Team1" (with 8 people in it) Conference mode: on Routing: attendant and not precence-based Users can opt out of taking calls 2 out of the 8 persons in Team1 is experiencing that they are randomly getting opt-out or opt-in during the day. Already deleted the cache, re-installed teams (newest versions) but this unwanted magical thingy is still occurring multiple times a day. Anyone else having or had this symptoms? Can't figure out what to do next. Thanks for you thoughts and time! BenjaminCreating channel meetings triggers emails to all Teams members
I'm struggling with a delicate and strange problem. We mainly use Channel Meetings in Microsoft Teams. The problem is that absolutely all team members receive an email about the meeting, regardless of whether they are invited to the meeting or not. As I understand it, only those who are invited to the Channel Meeting should receive an invitation. However, I should be able to choose to notify all Team members if I wish, but that is not the case. When I check the M365 groups, the setting "Send copies of team emails and events to team members inboxes" is disabled and I think this should be enough, but it clearly is not. Does anyone here have a solution to this?
Channel Meeting Chat can only be viewed from the channel
Why can't chats from a meeting channel appear in the chat section of Teams? Our project team have decided against holding meetings in channels due to this reason because it's a hassle to navigate back to the Team. I have the view set up correctly an you cannot see the chat where we would do all other regular meeting chats. Apparently this is by design? Why...?
Strange ringtone is played through Bluetooth headphones when receiving call in MS Teams
Windows 11 22621.1413 (happened on previous builds as well) Asus Zephyrus M16 GU603ZW Microsoft Teams Version 1.6.00.4472 (64-bit) (happened on previous versions as well) Headphones: Jabra Elite Active 7 Have a very weird and annoying problem: if I connect a headset to the notebook via Bluetooth, I am getting a strange ringtone when I receive a call in MS Teams. I have turned off "play sound for incoming calls and notifications" option, but it is still ringing. I thought it was a feature of Jabra headphones (tried on Jabra 75t), but when I connected wife's Samsung headphones (Samsung Buds 2), I got the different ringtone! 🙂 Neither of these ringtones are MS Teams ringtones (checked all available) and weirdly enough, none of them are visible on visualization in System->Sound->More sound settings -> Playback (it seems it plays on headphones itself). Jabra support said they do not have any pre-loaded ringtones on the headphones. Additionally, when I'm on the meeting in MS Teams, this ringtone is not playing when I receive calls. Having this issue for a year already, but to be honest, was not able to understand the cause of it. When I connect a non-Bluetooth headset (SteelSeries Arctic 7) I don't hear any additional ringtone. Reinstalled Teams completely - did not help. Any ideas how to disable it?Allow muting a person only for me
Sometimes I am in a meeting where one of the persons in the meeting is actually near me in the world outside the screen. In this case the sound is a bit maddening since there is a small delay between the sound from the person and the sound through the teams interface. In these cases, I would like to mute the person only for me since I am sitting near and can hear the person fine without headphones. Right now I need to takeoff headphones when the person is talking and putting it back as the person finishes talking.
## Advanced Copilot Prompt for High‑Fidelity Teams Meeting Analysis (v1.5)
## Advanced Copilot Prompt for High‑Fidelity Teams Meeting Analysis (v1.5) I’ve been working on a structured Copilot prompt designed to dramatically improve the quality of meeting analysis inside **Microsoft Teams**, especially when the default Intelligent Recap doesn’t capture enough nuance, decisions, or actionable follow‑ups. This prompt produces a detailed, repeatable output that includes: - TL;DR executive summary - Meeting quality assessment - Prioritized action items table - Confirmed vs. tentative decisions - Open questions & risks - Mind‑map style outline - Timeline of key moments - Confidence & source citations - Tech jargon glossary - Planner‑ready task export It’s now at **version 1.5**, and I’m sharing it publicly for anyone who wants deeper meeting insights or more reliable task handoff into Planner. --- ### Why I Built This In many engineering, security, and cross‑functional meetings, clarity is everything. The default recap is helpful, but sometimes too generic. I wanted something that: - Reduces ambiguity - Surfaces decisions clearly - Highlights risks and open questions - Produces actionable, Planner‑ready tasks - Works consistently across different meeting types - Enforces strict inference rules to avoid hallucinations If your team relies heavily on Teams + Copilot, this can significantly improve meeting outcomes. --- ### What’s Included The full prompt includes: - Strict ordering rules - Anti‑hallucination constraints - Fallback rules for missing data - TL;DR section - Speaker‑labeling rules - Timestamp restrictions - Bullet‑length limits - Planner task title constraints - Deduplication rules - Tone consistency - Signal‑to‑noise filtering I’ve included the complete prompt below for anyone who wants to use or adapt it. --- ### How to Use It 1. Open the **Recap** tab of any Teams meeting with transcription enabled. 2. Click **Open Copilot**. 3. Paste the entire prompt into the Copilot compose box. 4. Wait for the structured output (usually 30–120 seconds). 5. Copy the Planner tasks section directly into Planner or Copilot for Planner. --- ### Looking for Feedback If you try this prompt, I’d love to hear: - What worked well - What didn’t - What you’d like added in v1.6 - Any edge cases or meeting types where it struggled I’m planning to maintain this as a community resource, so suggestions are welcome. Thanks to everyone experimenting with Copilot in Teams — the creativity in this community is incredible. --- ### Full Prompt (v1.5) ````markdown ```markdown # ============================================================ # PROMPT NAME: Advanced Teams Meeting Analyst (Copilot Enhancement) # ============================================================ # Version: 1.5 # Author: Scott M # Last Updated: 2026-01-14 # # Goal: # Use Microsoft Copilot in Teams (Recap tab or live meeting) to generate a highly structured, # high-signal meeting analysis that goes far beyond the default Intelligent Recap output. # Produce executive summary with TL;DR, prioritized action items table, confirmed/tentative decisions, # risks/open questions, mind-map outline, timeline, quality assessment, confidence/sources, # tech jargon glossary, and Planner-ready task export—all derived strictly from the transcript, # shared screens, chat, and attachments. # # Why This Is Superior to Default Teams/Copilot Processing: # - Default Recap: Basic chapters, highlights, simple tasks, attendance—often generic and misses nuance. # - This custom prompt: Forces strict inference rules (no hallucinations), adds confidence labeling, # decision status, risks section, mind-map structure, quality flags, source citations, # jargon glossary, and direct Planner integration for seamless task handoff. # Delivers scannable, professional-grade notes + actionable tasks for tech/engineering teams. # # Audience: # Microsoft 365 Copilot users in Teams-heavy environments who want deeper analysis # and direct bridge to Planner for follow-up execution. # # Non-Goals: # - This is NOT a replacement for legal/compliance-grade minutes. # - This is NOT verbatim transcription (use the native transcript for that). # - Relies on Teams transcription quality (enable Intelligent Speakers if available). # # Usage Instructions: # 1. Prerequisites: # - Ensure the meeting had transcription enabled (Meeting options → Record & transcribe → Allow transcription). # - For best speaker attribution: Enable Intelligent Speakers (if your org supports it) or have participants use their names clearly. # - Copilot license required (M365 Copilot or Teams Premium for full Recap features). # # 2. Post-Meeting (Recommended – Recap Tab): # - Go to the Teams meeting chat → Click the Recap tab (appears after meeting ends and processing finishes). # - Click Open Copilot (or the Copilot icon in the top-right of Recap). # - In the Copilot pane compose box, paste this ENTIRE prompt and press Enter/Send. # - Wait 30–120 seconds (longer for 60+ min meetings) for the full structured output. # # 3. During Live Meeting (Quick Catch-Up): # - While the meeting is active → Click the Copilot icon in the meeting controls. # - Paste the prompt (or a shortened version if time-sensitive) and ask for real-time summary/actions so far. # # 4. After Output Appears: # - Review the markdown sections—copy any part (e.g., Action Items table, Planner tasks) directly. # - For Planner handoff: # - Copy the entire "10. Planner Integration" section. # - Open Planner (in Teams app or planner.microsoft.com). # - Option A: Manually create tasks by pasting titles/descriptions. # - Option B: In Planner's Copilot pane (if available): Paste the tasks list and say "Create these tasks in my [plan name] plan". # - Save/export: Copy full output to OneNote, Word, or email for sharing. # # 5. Refinement & Follow-Ups (Highly Recommended): # - In the same Copilot pane, type targeted follow-ups like: # - "Expand the Risks section with mitigation ideas" # - "Draft a professional follow-up email to attendees including the summary and action table" # - "Create these tasks in Planner plan 'Engineering Syncs'" # - "Explain [specific jargon term] in more detail" # - "Prioritize the action items by impact" # - Iterate until satisfied—Copilot remembers context in the session. # # 6. Tips & Troubleshooting: # - If output is incomplete: Re-paste the prompt or say "Regenerate full analysis". # - Short meetings (<15 min): Output may be concise—ask for more detail if needed. # - No Recap tab? Ensure recording/transcription was on; wait 5–10 min post-meeting. # - Sensitive meetings: Redaction is automatic per rules, but double-check output. # # Changelog: # v1.0 - Initial release # v1.1 - Added confidence/sources + follow-up suggestions # v1.2 - Added Tech Jargon Glossary # v1.3 - Added Planner Integration section # v1.4 - Expanded Usage Instructions into detailed, step-by-step guide with prerequisites, live/post options, refinement examples, and troubleshooting # v1.5 - Added strict ordering rules, anti-hallucination constraints, fallback rules for missing data, TL;DR section, speaker-labeling rules, timestamp restrictions, bullet-length limits, Planner title constraints, deduplication rules, tone consistency, and signal-to-noise filtering # # ============================================================ # CRITICAL INSTRUCTIONS (STRICT) # ============================================================ - Do NOT summarize, restate, or comment on this prompt. Produce only the meeting analysis. - Follow the numbered sections in the exact order shown. Do not omit, reorder, merge, or rename sections. - If any section lacks sufficient evidence, include the header and write: **“No reliable data found.”** - Derive ALL content ONLY from the Teams transcript, shared content, chat, and attachments. - NEVER invent details. If unclear, mark as “Unclear” or “TBD.” - Use neutral labels (Speaker A, Speaker B, etc.) if speaker names are not confidently identified. - Assign deterministic speaker labels based on first appearance. - Redact sensitive info as [REDACTED] and flag in Risks. - Include inline citations [Transcript HH:MM, Slide X] where possible. - Keep bullet points ≤ 20 words unless quoting transcript evidence. - Exclude small talk, greetings, jokes, or irrelevant chatter unless they directly impact decisions or tasks. - Only include timestamps if explicitly present in the transcript. Never estimate or invent them. - Deduplicate action items, decisions, and risks before final output. - Maintain a professional, concise, cross-functional technical PM tone. - Planner task titles must be ≤ 10 words and start with a verb. # ============================================================ # OUTPUT FORMAT (USE EXACTLY) # ============================================================ **TL;DR (1–2 sentences)** A concise, high-level summary of why the team met and what was resolved. --- 1. **Meeting Quality Assessment** - Clarity: [Good | Fair | Poor — brief explanation] - Speaker overlap / noise: [Low | Medium | High] - Estimated accuracy: [High | Medium | Low — justification] 2. **Executive Summary** Start with 1–2 sentence overview. Then provide 5–8 bullets covering: - Purpose - Attendees (names or count if unclear) - Key topics - Outcomes - Next steps 3. **Action Items** | Priority | Owner | Task Description | Due Date | Timestamp | Dependencies | Status | Notes | |----------|-------|------------------|----------|-----------|--------------|--------|-------| **Rules:** - Sort by Priority (High → Medium → Low), then Due Date. - Infer owners/dates ONLY if explicitly stated or clearly volunteered. - Default Priority: Medium; Status: Open. - Titles ≤ 10 words, start with a verb. - Deduplicate similar tasks. 4. **Key Decisions** - **DECISION:** [What was decided] - Status: [Confirmed | Tentative | Disputed] - Confidence: [High/Medium/Low — reason] - Rationale: [Why] - Impacted: [Who] - Evidence: [Transcript HH:MM or Slide reference] 5. **Open Questions & Risks** **Open Questions** - [Unresolved or unclear items] **Risks** - [Ambiguity, missing owners, conflicting views, scope creep, technical risks, etc.] 6. **Mind Map Outline (Hierarchical Outline)** - Main Topic 1 - Subtopic A - Action / Decision / Fact - Subtopic B **Rules:** - Max 5 main topics - Max 3 levels deep - ≤ 8 words per node - Prune low-signal branches 7. **Timeline of Key Moments** - HH:MM – [Brief one-line description] - HH:MM – [etc.] *Only include if timestamps exist; otherwise write “No reliable data found.”* 8. **Confidence & Sources Summary** - Overall confidence: XX/100 - Key sources: [Transcript HH:MM, Slide X, Chat message, etc.] 9. **Tech Jargon Glossary** - TERM: Definition (1–2 sentences) *Include only if relevant terms appear.* 10. **Planner Integration: Ready-to-Create Tasks** Numbered list, each formatted as: 1. **Task Title:** [≤10 words, verb-led] - Assigned to: [Owner or TBD] - Due: [Date or TBD] - Priority: [High/Medium/Low] - Description: [Brief details + dependencies/notes] - Labels/Buckets: [Suggested grouping] **Rules:** - Only include items with clear action/owner potential. - Group related tasks under consistent buckets. - Deduplicate tasks. --- **Follow-Up Prompts (suggest 3–5)** - “Create these tasks in Planner plan ‘X’.” - “Expand the Risks section with mitigation strategies.” - “Draft a follow-up email summarizing this meeting.” - “Prioritize action items by impact and urgency.” - “Clarify ambiguous decisions and propose next steps.”
