Missing Features in Forms

Regular Contributor

Just sharing to help highlight some missing features.

I received a survey from one of the product groups at Microsoft asking me to answer some questions.  It was not using Forms.  When I asked why they chose not to use Forms, here was the answer I got:


"we use SurveyGizmo because it's a much more robust tool for our research needs - logic, randomization, card sorting, etc. We're actually going to be moving to another tool soon called Qualtrics that will provide even more options for us."


I've seen some other Microsoft PG's use Qualtrics a lot too.

2 Replies
The reality is that Forms will never replace things like SurveyMonkey, SurveyGizmo, Qualtrics or other purpose-built products. Much the same as Planner won't replace Trello or Asana.
However the aim of these products is to provide enough functionality for the average user that they don't need to look elsewhere outside of Office 365, and so therefore their experience and data remains within the walled garden.
I myself use SurveyMonkey for some of my client engagements, and Forms for others.
I'd suggest heading over to the UserVoice site for Forms and submitting feature requests and/or upvoting others.
You may be right, although I would contend to your point that unlike Planner (who have made it clear that it is an entry-level product versus Project) - I've not heard the Forms PG say they are aiming low or are positioning the product as a "good enough" solution.
Otherwise the main reason I shared this feedback was to let the team know they have plenty of feedback from colleagues in Redmond which can hopefully help them build a more solid offering.