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We are being rejected for azure grant
Dear Microsoft, We need help regarding azure grant. I as a founder and representative of non profit association "Ekviti" in Serbia, tried to register our association in Microsoft non profits program. We were accepted, we have emails, subscribed for 9 licenses and all is fine except we are getting rejected for azure grant. I have added all of the documentation we could think of, but we never got what is actually needed? Last answer from support/team for azure grant was: We have been unable to determine your relationship to the nonprofit organization and are unable to process your account for Nonprofit offers. we would appreciate help from Microsoft side to know what should we provide. We are building awesome app that will help build society awareness for helping others and improving life. We are working on it for 4 years and we plan to go live in 1 year, you can check our website https://ekviti.rs/en/. There are 7 of us as board members, all developers, we been working in .net for a 8 years and really enjoy it, this grant would help us achieve our dream in which people are competing to do good, that is what this app is for. Any help would be appreciated, Thanks, Marko Todorovic on behalf of Ekviti
Issue with Non-Profit Licenses – Credit Card Required
Hello, Our organization has been accepted into the Microsoft Non-Profit program, and we have been granted 10 donated licenses. However, in order to obtain them, I need to purchase them, even though the cost is 0 euros. I understand this is an administrative process to acquire the licenses. The problem is that the system requires me to enter a credit card. I tried using a prepaid Mastercard, but it was not accepted. Unfortunately, our organization does not have a credit card. Is there any way to obtain these licenses without providing a credit card number? Thank you for your help. Best regards, Nasim Saleh Madani Foundation for DevelopmentUnable to Activate Microsoft 365 Nonprofit Grant – Eligibility Issue
Hello Microsoft Support Community, Our organization (Al-Rifqa Organization for Community Peace) has been officially approved for the Microsoft Nonprofit Grant program. We received the confirmation email and successfully logged into the Admin Center using our organization account: **Admin email**: email address removed for privacy reasons However, when we try to access or assign the Microsoft 365 Business Premium Grant license from the Admin Center, we receive this message: **"You are not eligible to buy this product"** We kindly request assistance to resolve this issue so we can begin using the licensed services. Thank you very much. Best regards, Alaa Al-Hemeri Al-Rifqa Organization for Community Peace
Error in logging in to my Nonprofit Hub Account
Our Organization has just been approved for the Microsoft Nonprofit grant, but I receive the error displayed below when I try to log in to the Nonprofit Hub account. I've sent a ticket to the support, but I still have not gotten any response yet. --------------------------- Something went wrong We cannot allow you to proceed at this time. Please contact support and reference message code 715-123190 and transaction 5ca7a71e-fd20-4013-9165-72fa87d3ff85. ------------------------- Kindly help resolve this asap. Thank you. Maxwell
LinkedIn group: Microsoft tech for Australian & New Zealand NFPs
To support not-for-profit (NFP) users at a local level, we have started a LinkedIn group: https://www.linkedin.com/groups/14633550/ This is for end users, IT pros and accidental IT experts who use, develop and administer Microsoft applications in not-for-profit and charity organisations located in Australia or New Zealand. Join to share news, announcements, events and jobs about Microsoft technology for Australian and New Zealand not-for-profits and charities. Including Dynamics 365, Power Platform (Power BI, Power Apps, Power Automate), Copilot, and Microsoft 365. (This is a community led group and is not officially supported or affiliated with Microsoft or Microsoft's Tech for Social Impact program.)
Just approved but wrong tenant
After getting the final approval notice from Microsoft, I noticed that the login to the nonprofit portal ends with the domain "MyCompany1.onmicrosoft.com" but our existing tenant with all our licenses is "MyCompnay.onmicrosoft.com". In order for our existing tenant "MyCompany.onmicrosoft.com" to be able to purchase nonprofit licenses does a merge or transfer of some kind need to take place? Thanks for any help!!
New Nonprofit - Already have a Tenant
We are a small nonprofit and we created a Microsoft 365 tenant a couple years ago and have been using it. When applying for techsoup last week, it forced us to create a new username/domain on onmicrosoft (assuming a new tenant). Now that we are recently approved through techsoup, will we be able to use the granted licenses and services we receive through techsoup with our EXISTING tenant that we have used for a couple years?
