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LinkedIn group: Microsoft tech for Australian & New Zealand NFPs
To support not-for-profit (NFP) users at a local level, we have started a LinkedIn group: https://www.linkedin.com/groups/14633550/ This is for end users, IT pros and accidental IT experts who use, develop and administer Microsoft applications in not-for-profit and charity organisations located in Australia or New Zealand. Join to share news, announcements, events and jobs about Microsoft technology for Australian and New Zealand not-for-profits and charities. Including Dynamics 365, Power Platform (Power BI, Power Apps, Power Automate), Copilot, and Microsoft 365. (This is a community led group and is not officially supported or affiliated with Microsoft or Microsoft's Tech for Social Impact program.)
Azure Grant Submission was unsuccessful - Error Code 715-123190
Hello, My Problem is the same as: Error when trying to claim Nonprofit Azure grant | Microsoft Community Hub And similar to: Error when trying to enroll to Azure Benefit | Microsoft Community Hub I tried with my customer to claim his reward for the Azure Subscription. We opened the account on the Non-Profit-Hub successfully and the organization is approved for the reward. However, we got this error: How to resolve this? Best regards, Simon
Service cancelled or not?
Hello. Maybe you can help me, to find something out. First how the problem started: We registered for non-profit in november this year and got checked from techsoup, which was no problem. We transfered all mailboxes and used 6 licences. But one notebook was not able to login. So I opened a ticket with the problem. I got some mails with "we are working on it" etc... and the last mail was "your service was cancelled with enddate of actual period". No chance to get a reason why (only because of a result of internal processes). Login was not possible anymore. So I started to transfer again. This time to G.... No problem Meanwhile last week I got a "tell us uf your experience" from Microsoft and gave 1 star was a bad comment. Today I got an newsletter, clicked on it and could login to non profit?? Where can I see, it my non-profit is now cancelled or not? I can't find any enddate..
Just approved but wrong tenant
After getting the final approval notice from Microsoft, I noticed that the login to the nonprofit portal ends with the domain "MyCompany1.onmicrosoft.com" but our existing tenant with all our licenses is "MyCompnay.onmicrosoft.com". In order for our existing tenant "MyCompany.onmicrosoft.com" to be able to purchase nonprofit licenses does a merge or transfer of some kind need to take place? Thanks for any help!!
New Nonprofit - Already have a Tenant
We are a small nonprofit and we created a Microsoft 365 tenant a couple years ago and have been using it. When applying for techsoup last week, it forced us to create a new username/domain on onmicrosoft (assuming a new tenant). Now that we are recently approved through techsoup, will we be able to use the granted licenses and services we receive through techsoup with our EXISTING tenant that we have used for a couple years?Error when accessing non-profit hub
Hello, our organization just received the notification that it is eligible for the Microsoft non-profit program. When I tried to access the non-profit portal, I only get an error message. I tried to contact support and they stated that my „account does not satisfy Microsoft requirements, and will not be allowed to proceed at this time“. What does that mean? Our organization meets all requirements. I hope someone here can clarify this. Thanks in advance!Problem with new account
Last month I received positive verification of my nonprofit organization, and thus gained access to the Nonprofit Hub. After about a week, an error began to appear when logging in: Something went wrong We cannot allow you to proceed at this time. Please contact support and reference message code 715-123190 and transaction ce9ed06e-57a7-4067-8fba-abb9207d8724. As described, I contacted and admit I don't know what the issue is because I got this response: We're sorry that our Internal Team can no longer reactivate your access to the Nonprofit Portal Hub due to Microsoft policy update. Once your nonprofit subscription expires, you can always avail Commercial licenses via https://portal.office.com. What, as an organization, can we do to regain access to the account? And does anyone perhaps know what happened here?
