Recent Discussions
How to purge OneDrive from the default user folders
Hi. I got this PC a while ago and OneDrive just kinda set itself up based on my Microsoft account. It was decently useful having access to my OneDrive files as a folder on my PC but I do NOT want it backing up my files automatically, partly because I want those to be offline and because I really don't need constant popups telling me I named my file wrong or that I ran out of space. So, I disabled synchronisation for those folders - I'm talking about the default documents, images, etc. folders. Yet there was then two seperate folders called Images (or whatever that folder is called in English Windows), one with the path C:\Users\cherr\Pictures, and one with the path C:\Users\cherr\OneDrive\Pictures. Explorer sees the top one as the default, and displays the shortcut to that in the bar on the left, while other programs such as my very old Canon document scanner's user interface sees it as the bottom one. I tried everything I could think of, including cutting the OneDrive folder and putting it in a different location in order to not lose any of the files), then renaming it. Yet somehow the scanner software and others, even if I manually select the correct folder, still default to the new path which is now C:\Users\cherr\piss off onedrive\anything but OneDrive\Pictures. I have had to turn off the OneDrive app altogether, which is problematic as I am also logged into a school account on that (which has caused zero problems) to which I need regular access for the files on it. Yet even this does not fix it. Please help me out with this, as I now have two seperate folders called "Pictures", which are defaulted to depending on which app I am using.
Crash of Excel
Faulting application name: EXCEL.EXE, version: 16.0.19822.20150, time stamp: 0x69cd5771 Faulting module name: EXCEL.EXE, version: 16.0.19822.20150, time stamp: 0x69cd5771 Exception code: 0xc0000005 Fault offset: 0x000000000004879a Faulting process id: 0xC24C Faulting application start time: 0x1DCD1000E36A5B4 Faulting application path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE Faulting module path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE Report Id: 0fb8fffd-6a61-48fa-b50b-79d49dc71e0e Faulting package full name: Faulting package-relative application ID: Occurs every 2-3rd day.. Kutools extension is used and crash always occurs when Grid Focus feature of Kutools is enabled.The Microsoft Graph PowerShell SDK and the additionalProperties Property
The additionalProperties property is available for many Microsoft Graph PowerShell SDK cmdlets. In this article, we explain the function of the additionalProperties property and how it functions in holding output for Microsoft Graph PowerShell SDK cmdlets. It’s all because of the lack of strongly-typed properties, or so the AutoRest process would have us believe. https://office365itpros.com/2026/04/21/additionalproperties-property/
Adding Error Bars to a Graph
I created a bar chart and it wonʻt give me any option to add error bars. This is my first time using this new excel format, and I donʻt know where to go for the error bars. I have tried to google it and watch videos but all the instructions and tutorials are for different excel versions.
Weird bug in Excel 2024 LTSC when switching sheet direction (RTL issue)
Hey everyone, I ran into a strange bug in Excel 2024 Professional Plus LTSC (running Windows 11 25H2). Whenever I open a new workbook and change the sheet direction from Left-to-Right to Right-to-Left, I can’t properly select cells anymore. Clicking on any cell, row, or column doesn’t show the selection border — it’s like Excel doesn’t highlight anything. I have to click multiple times to make it respond. https://i.imgur.com/nAeqnRh.mp4 This only happens after changing the direction. If I keep it Left-to-Right, everything works fine. I tried reinstalling and even tested Excel 2021, and the issue doesn’t exist there. Seems like a bug specific to the 2024 LTSC version. Has anyone else seen this or found a workaround? EDIT: I've already filled a bug report at the MS Feedback Portal https://feedbackportal.microsoft.com/feedback/idea/81911365-f23c-f111-9a91-7c1e52d4091cMicrosoft 365 Security Best Practices for Enterprises
In today’s digital-first workplace, Microsoft 365 has become the backbone of enterprise productivity. From email and file storage to collaboration tools like Teams and SharePoint, it centralizes critical business operations. But with this convenience comes a growing attack surface. Cyber threats are evolving rapidly, and enterprises can no longer rely on default security settings alone. A proactive, layered approach to Microsoft 365 security is essential. https://dellenny.com/microsoft-365-security-best-practices-for-enterprises/
Broken Account Recovery (discontinued product)
Hello everyone, We have the MSFT Office Family plan which has the now discontinued custom domain support that used to be an option as a "Premium" feature. Back in August we upgraded the phone of one of the account members on the family plan and lost connection to their MS Office account with the only device that was accessing to the account (the phone with access was reset as part of the upgrade/trade in process). I have tried the account recovery form and it simply doesn't work. I have tried to explain to MSFT support that the tool is broken but can't get anywhere. For the account in question we have an Outlook email client (with non working password) that has a cache of all of the email until loss of access occurred. So when I do the account recovery form, I have name, DOB, region, past passwords and data for all fields including sent email Id's and send subjects, But every time the MSFT recovery mechanism says "Unfortunately, we have determined that the information provided was not sufficient...". WTF. Every time I contact MSFT support I get the same answer, an explanation of the point system used to reset the the account. Same steps to recover....based on this, the recovery should work...yet it doesn't. I have tried somewhere 50+ attempts now over the last 9 months. I even have a contact who is VP level at MSFT who sponsored a support ticket internally but that just ended up with the support person sending me a link to the account recovery form and closed the ticket without looking in the details of the ticket. I can't modify / add a new account as MSFT has as a discontinued product no longer allow members to add/change id's. So I'm locked at the current user set. I have created another email address by saving the cached data to OLM file and importing via the Outlook client but that doesn't restore use of the @mydomain.com for that person. I even retained a lawyer who send a demand to MSFT legal...but the email address didn't go anywhere so at the point of needing to do this on headed paper/send via snail mail. Does anyone have any idea how to get through to MSFT explain the recovery tool is broken? I assume there are so few accounts using custom domains pin family plans that they simply don't test this recovery path. At this point without some internal guidance is a) lawyer and force a demand for password reset b) give up, ditch all of the users using the custom domain, configure an alias for all of the accounts and then change my MX record to a company doing email forwarding and then forward to the new/old legacy accounts (i.e. the ones with the mailto:email address removed for privacy reasons).what happened to my robux digital gift card in Microsoft rewards?
Hello everyone so what happened to my robux digital gift card in microsoft rewards this happened a long time ago to me but im following up about this topic just now microsoft can you please bring back the robux digital gift card? i already have enough points for it and im also a bit sad as well. ok thank you Microsoft if you bring this back. regardless i hope you guys bring it back.Unable to view Active user and unable to add shared mailbox
Hi Team, I'm trying to add a shared mailbox under MS 365 Admin, I am unable to 1. Add a new user (admin role error) 2. View active user (which I'm logged in with) 3. Add a shared mailbox (retry again/ from last few days) 4. Contact Support - error loading chat Any help would be appreciated.
PivotTable Date Slicer Not Visible in Excel for the Web (Works in Desktop)
Hi everyone, I'm experiencing an issue with Excel for the web and was hoping to get some help. I have an Excel workbook that is linked to a 'Microsoft Forms' form. The form responses automatically populate the main sheet, and from that data I've created several PivotTables. In one of the PivotTables, I added a date slicer to filter the data. Everything was working fine at first, but recently the slicer is no longer visible in Excel for the web. However, when I open the same workbook in Excel Desktop, the slicer is visible and it works as expected. What I have tried so far: Recreating the PivotTable and adding a new slicer Creating a completely new PivotTable and slicer Checked if the slicer is hidden by adjusting the zoom Unfortunately, the issue persists in Excel for the web. Has anyone experienced this before and found a workaround? Any help would be appreciated. Thanks in advance.
Managing Blank Cells in multiple linear regression analysis.
Hello, I am performing a multiple linear regression analysis using the Analysis Toolpak in Excel 365. I have complete y-data, but the x variables are missing some data points throughout a large data set. I know I can fill in the data with the mean or potentially use a regression analysis to predict data to fill in the blanks; however, I would prefer to ignore the blank data if possible. Is there a way to do this inside the data toolpak?
Excel: Subtract multiple parts from inventory with a single input
Ho un sistema di inventario in Excel con tre tabelle: Elenco principale di tutti i ricambi (Codice ricambio, Voce, Usato, Magazzino) Registrazione delle parti in entrata Registri UTILIZZATI delle parti consumate Il sistema funziona bene quando consumo singoli componenti , dato che mi basta inserire il codice del componente nella tabella UTILIZZATI e aggiornare le scorte. Il problema si presenta quando utilizzo dei componenti nell'ambito di un processo. Per esempio: Un Gruppo1 utilizza più parti Un assemblaggio completo utilizza tutte le parti Al momento, se completo un gruppo o un intero assemblaggio, devo inserire manualmente ogni singolo componente nella tabella USED. Vorrei poter inserire un singolo riferimento nella tabella USED (ad esempio: Gruppo1 o Completo) e far sì che Excel lo calcoli automaticamente: dedurre tutte le parti correlate dalla tabella PARTI basato su una mappatura predefinita La mia idea è quella di creare una tabella di mappatura (simile a una distinta base/definizione di gruppo), in cui ogni gruppo sia collegato a più codici articolo con una quantità definita per articolo. Quindi, quando inserisco un gruppo nella tabella USED, Excel dovrebbe sottrarre di conseguenza tutte le parti associate. La domanda è: come posso farlo?Office.com “All Apps” unreachable on mobile until you “Request Desktop Version”
Title: Unable to Access “All Apps” on [Office.com] from a Mobile Browser Summary: When signing in to [Office.com] on a mobile device, users may be redirected to the App Store or Microsoft 365 mobile app page. Returning to the browser results in a mobile‑only version of [Office.com] where the standard navigation menu (including the “All Apps” option) is not available. Additional steps are required to force the desktop version so the full app launcher can be reached. --- Symptoms No 9‑dot “waffle” app launcher icon appears on [Office.com] when using a mobile browser. After signing in, [Office.com] displays a simplified mobile page with no left navigation bar. Selecting “All Apps” (once desktop mode is enabled) fails to redirect. • Users are unable to browse or launch the full list of Microsoft 365 apps. --- Cause [Office.com] detects a mobile device and forces a mobile‑optimized experience. Mobile redirection also occurs after being sent to the App Store or Microsoft 365 app download page during authentication. This prevents access to the desktop navigation UI, including the full “Apps” menu. --- Resolution / Workaround Follow the steps below to force the full desktop version of [Office.com] and successfully access the “All Apps” list. Step 1 — Sign in normally Open your mobile browser. Navigate to https://office.com/. Sign in with your Microsoft 365 account. If redirected to the App Store/Microsoft 365 app page, return to your browser. Step 2 — Open the browser’s site‑options menu In your address bar, tap the puzzle‑piece icon located beside the URL. Inside that menu, tap the three dots ( … ) to expand options. Select Request Desktop Version. Step 3 — Re‑authenticate [Office.com] will reload and may require you to sign in again. After signing in, the mobile site may still appear. Step 4 — Request the desktop version again Tap the puzzle‑piece menu a second time. Select Request Desktop Version again. This time, [Office.com] will load the full desktop interface, including the left navigation bar. Step 5 — Access the full apps list In the left sidebar, select Apps. The All Apps link in this menu may fail to redirect. This is expected. Step 6 — Use a direct URL to reach All Apps In the address bar, manually enter: https://office.com/apps The page will load successfully. Selecting All Apps from this page now works as expected.Reserve Calendar Time for Bookings
How do you block space out on your personal calendar such that it's only available to Microsoft bookings, and shows busy to others in your organization? I've created a personal bookings page with custom timeslots--that's working just fine. The problem is that people in my org who can see my calendar are sending calendar invites for those same timeslots, making them no longer available to the bookings page. If I add my own events to my personal calendar to mark time as busy, those slots also disappear from the bookings page. How can I adjust things such as to reserve time exclusively for Microsoft bookings and no other users at my org?Lost Access to Microsoft Authenticator
Hello team, I reimage my phone, unfortunately lost Microsoft Authenticator, I dont have cloud backup enabled in my Authenticator, I try login account in Microsoft Authenticator, but still ask me Authenticator verification, and no other option (like email, SMS, or backup codes) shown, I'm register Microsoft 365 developer account, i'm only admin, could you please let me know the exact steps I need to take or if there is a support escalation route I should follow, thanks for advance.Improving How Outlook Classic Handles Reactions
A fix due in May 2026 will make sure that the Outlook classic client will handle Outlook reactions properly if the reactions are blocked. Of course, if tenants don’t like responding to email with an emoji, they can create a transport rule to insert the x-ms-reactions header. Detecting the header is an instruction to Outlook clients to suppress reactions that Outlook classic has been ignoring up to now. https://office365itpros.com/2026/04/17/outlook-reactions-classic/DLP Extends Its Ability to Control Copilot Processing
A new action for the DLP Policy for Copilot allows Microsoft 365 tenants to block Copilot from performing (Bing) web searches if a prompt contains sensitive information types. The new action allows Copilot to continue to process prompts using Microsoft 365 content (if the user has a Microsoft 365 Copilot license) while stopping potentially sensitive data being sent to Bing. https://office365itpros.com/2026/04/16/dlp-policy-for-copilot-web/M365 Security Basics: Keeping Your Data Safe Online
In today’s digital-first world, data is one of the most valuable assets a business or individual can have. Whether it’s emails, documents, spreadsheets, or sensitive customer information, protecting that data is critical. With Microsoft 365 (M365) being one of the most widely used productivity platforms globally, understanding its security basics is no longer optional it’s essential. https://dellenny.com/m365-security-basics-keeping-your-data-safe-online/Creating a Planner Weekly Notification Email for Incomplete Tasks
A reader wanted a weekly incomplete task report to send details of Planner tasks to people with outstanding work to do. We used PowerShell to scan for incomplete tasks for people who are members of a group, perform some analysis on the data, and create and send email. Despite some deficiencies in the Planner Graph API, the code is pretty straightforward. https://office365itpros.com/2026/04/15/weekly-incomplete-task-report/
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