accessibility
131 TopicsMicrosoft Sign In Loop
I am trying to sing into Microsoft 365, but every time I do, it takes me back to the login screen. I sing in with my outlook account, but I can't reach the applications. I can sign in on the browser, but not the applications on my computer. I have tried uninstalling and reinstalling M365, but the issue still persists6Views0likes0CommentsWord styles + semantics for accessibility
Word is the most widely used authoring tool, which makes it the best place to build accessibility in from the start. Three requests, in priority order: Show the Navigation Pane (Headings view) by default. Displaying the document's heading structure while users write makes hierarchy visible and errors easy to spot. At minimum, show Headings. Match default visual styles to semantic hierarchy. Make H1 the most prominent style, with H2, H3, and H4 each visibly a step lower. Today, Styles read as purely visual choices, so users often skip levels or fake headings for looks, producing inaccessible documents. Aligning appearance with structure would make accessible output the default. Add heading-hierarchy checks to Check Accessibility (or as a proofing-style alert). Flag more than one H1 or skipped levels (e.g., H3 not under H2), and let users fix them in one step using the styles in request #2. Also flag any fonts less than 12 points for possibly being inaccessible. Make this optional, with an IT policy toggle for organizations. Why it matters: Our organization must meet U.S. Federal Title II accessibility requirements for all web PDFs by April 26, 2027. Without an easy path, our simplest option is to remove them. If users could create properly structured Word documents and export accessible PDFs, we'd have a practical solution to share with staff and the public we serve.43Views0likes0CommentsHelp Desk Sent Me Here...Help!
I'm getting the msg in a ribbon at the top of my excel files as follows: COULDN'T VERIFY SUBSCRIPTION Excel couldn't verify your Microsoft 365 subscription. Please make sure that you're connected to the Internet. ( I am ). we've rebooted several times, uninstalled, reinstalled etc. I can open all my excel files, but can't edit or save them. All dropdowns are "grayed" out. Microsoft Help Desk sent me here.144Views0likes2CommentsCan not add-in endnote
For the past few days, I have been unable to use Microsoft Word reliably because the application keeps freezing. I contacted your Microsoft support team, and the issue was reportedly resolved by updating my registry. After this, I noticed that I’m no longer able to use the EndNote add-in / “Cite While You Write” functionality. I upgraded my EndNote to the latest version, but I still cannot configure it in Word. When I attempt to set it up, I receive the message stating that “the current Word is not supported for EndNote.” Could you please advise on how to fix this? If the registry update may have affected Word’s add-in compatibility, I would also appreciate guidance on what needs to be changed to restore EndNote support. Thank you for your help.415Views0likes3Comments