error message

%3CLINGO-SUB%20id%3D%22lingo-sub-1056804%22%20slang%3D%22en-US%22%3Eerror%20message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1056804%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20everyone%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Emy%20colleague%20is%20trying%20to%20open%20a%20document%20he%20was%20working%20on%2C%20(it%20is%20a%20template%20style%20doc)%20but%20when%20he%20tries%20to%20open%20it%20he%20is%20getting%20the%20message%20i%20have%20attached%20a%20picture%20of.%20does%20anyone%20know%20WHY%20this%20is%20happening%20and%20how%20to%20fix%20it%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1056804%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EWord%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1061762%22%20slang%3D%22en-US%22%3ERe%3A%20error%20message%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1061762%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F287581%22%20target%3D%22_blank%22%3E%40Tullyk%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20file%20appears%20to%20be%20on%20a%20network%20drive%20(N%3A).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20you%20tried%20copying%20the%20file%20locally%20to%20his%20desktop%20and%20try%20to%20open%20the%20file%20then%3F%20It%20could%20a%20permission%20issue%20or%20the%20other%20scenario%20is%20that%20the%20file%20has%20become%20corrupted.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGood%20luck%3C%2FP%3E%3CP%3EDamien%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hi everyone, 

 

my colleague is trying to open a document he was working on, (it is a template style doc) but when he tries to open it he is getting the message i have attached a picture of. does anyone know WHY this is happening and how to fix it?

1 Reply

Hi @Tullyk 

 

The file appears to be on a network drive (N:).

 

Have you tried copying the file locally to his desktop and try to open the file then? It could a permission issue or the other scenario is that the file has become corrupted.

 

Good luck

Damien