Dear Customer Support,
I am writing to report an issue with my device's brightness control following the latest software update. Since the update, I have been unable to adjust the brightness of my device, and the screen is stuck on a single brightness level.
I have tried restarting the device and adjusting the brightness settings, but the issue persists. I rely on my device for work and personal use, and this issue is causing me significant inconvenience and frustration.
I would appreciate any assistance you can provide to help resolve this issue as soon as possible. Please let me know if you require any additional information from me to assist with troubleshooting.
