Why is My QuickBooks crashes when opening payroll after update windows?

Copper Contributor

I am experiencing an issue where QuickBooks crashes whenever I try to open the payroll section. This problem started recently, and I need to process payroll urgently. Can anyone provide detailed troubleshooting steps to resolve this issue?

2 Replies
Any error message displayed?
Did you check the "Application" log in the Windows Event Viewer to see if there was any error record that could provide you with more detailed information about the crash?

Hi @chriswatson256

 

If QuickBooks crashes when opening payroll, update the software, run QuickBooks Tool Hub, and verify payroll subscription status. Ensure system compatibility, check for corrupt files, and disable conflicting software to resolve the issue effectively.

 

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