Cortana and firewall

%3CLINGO-SUB%20id%3D%22lingo-sub-1871101%22%20slang%3D%22en-US%22%3ECortana%20and%20firewall%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1871101%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%20i%20have%20a%20problem%20with%20cortana%20and%20firewall%2C%20when%20i%20click%20on%20the%20cortana%20bar%20it%20goes%20black%20and%20i%20cant%20write%20and%20i%20cant%20resotore%20a%20firewall%20configuration.%26nbsp%3B%3C%2FP%3E%3CP%3EBoth%20problem%20occour%20after%20a%20installation%20of%20program...%20I%20have%20a%20log%20of%20installation%20of%20this%20program%20and%20i%20attached%20in%20this%20post.%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20somebody%20that%20can%20help%20me%20to%20restore%20cortana%20and%20firewall%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1871264%22%20slang%3D%22en-US%22%3ERe%3A%20Cortana%20and%20firewall%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1871264%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3ETry%20uninstalling%20the%20program%20that%20you%20suspect%20is%20causing%20that%20problem.%3CBR%20%2F%3EMake%20sure%20you%20are%20using%20the%20latest%20version%20of%20Windows%2010%20(currently%2020H2)%3CBR%20%2F%3E%3CBR%20%2F%3EGo%20to%20Windows%20settings%20%3D%26gt%3B%20Apps%20%3D%26gt%3B%20search%20for%20Cortana%20%3D%26gt%3B%20Advanced%20options%20%3D%26gt%3B%20Reset%20and%20Repair%3CBR%20%2F%3E%3CBR%20%2F%3Eif%20none%20of%20these%20work%20you%20can%20refresh%20or%20reset%20your%20Windows%2010.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Fhow-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Fhow-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd%3C%2FA%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1871286%22%20slang%3D%22en-US%22%3ERe%3A%20Cortana%20and%20firewall%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1871286%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F310193%22%20target%3D%22_blank%22%3E%40HotCakeX%3C%2FA%3E%26nbsp%3B%20i%20remove%20the%20program%2C%20create%20another%20account%26nbsp%3B%20but%20i%20have%20the%20same%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi all, i have a problem with cortana and firewall, when i click on the cortana bar it goes black and i cant write and i cant resotore a firewall configuration. 

Both problem occour after a installation of program... I have a log of installation of this program and i attached in this post. 

Is there somebody that can help me to restore cortana and firewall?

 

thanks

7 Replies
Hi,
Try uninstalling the program that you suspect is causing that problem.
Make sure you are using the latest version of Windows 10 (currently 20H2)

Go to Windows settings => Apps => search for Cortana => Advanced options => Reset and Repair

if none of these work you can refresh or reset your Windows 10.

https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84...

@HotCakeX  i remove the program, create another account  but i have the same issue.

 

 

@loopin3 Hi just wanted to notify you that this is the wrong place to post such questions, please post it here: https://techcommunity.microsoft.com/t5/cortana/ct-p/Cortana

@Kam 

you can use the report button too

@HotCakeX Why? Is this post spam?
Use the report button to notify moderators to move the post to the correct community.