Cortana and firewall

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New Contributor

Hi all, i have a problem with cortana and firewall, when i click on the cortana bar it goes black and i cant write and i cant resotore a firewall configuration. 

Both problem occour after a installation of program... I have a log of installation of this program and i attached in this post. 

Is there somebody that can help me to restore cortana and firewall?

 

thanks

7 Replies
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Hi,
Try uninstalling the program that you suspect is causing that problem.
Make sure you are using the latest version of Windows 10 (currently 20H2)

Go to Windows settings => Apps => search for Cortana => Advanced options => Reset and Repair

if none of these work you can refresh or reset your Windows 10.

https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84...
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@HotCakeX  i remove the program, create another account  but i have the same issue.

 

 

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@loopin3 Hi just wanted to notify you that this is the wrong place to post such questions, please post it here: https://techcommunity.microsoft.com/t5/cortana/ct-p/Cortana
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@Kam 

you can use the report button too

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@HotCakeX Why? Is this post spam?
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Use the report button to notify moderators to move the post to the correct community.