Cortana and firewall

[loopin3]

Hi all, i have a problem with cortana and firewall, when i click on the cortana bar it goes black and i cant write and i cant resotore a firewall configuration. 

Both problem occour after a installation of program... I have a log of installation of this program and i attached in this post. 

Is there somebody that can help me to restore cortana and firewall?

thanks

[#2]

Hi,
Try uninstalling the program that you suspect is causing that problem.
Make sure you are using the latest version of Windows 10 (currently 20H2)

Go to Windows settings => Apps => search for Cortana => Advanced options => Reset and Repair

if none of these work you can refresh or reset your Windows 10.

https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84...

[#3]

@HotCakeX  i remove the program, create another account  but i have the same issue.

[#4]

https://support.microsoft.com/en-us/windows/how-to-refresh-reset-or-restore-your-pc-51391d9a-eb0a-84...

[#5]

@loopin3 Hi just wanted to notify you that this is the wrong place to post such questions, please post it here: https://techcommunity.microsoft.com/t5/cortana/ct-p/Cortana

[#6]

@Kam 

you can use the report button too

[#7]

@HotCakeX Why? Is this post spam?

[#8]

Use the report button to notify moderators to move the post to the correct community.