Teams button click gives the error and it hangs.

Meghana-MSFT Thank you for your support. The customer responded updating to the latest version worked for them.

• Meghana-MSFT  Can we make this thread private so that we could share details here or Can you share with us your email Id? Yes, they have shared Survey with external users(SurveySparrow Employees) to check the issue which is reproduced. And also when the survey is shared issue exists for only a few Employees(ACTINVISION) and it works for other employees(ACTINVISION).

AyeshaKulsumSJ - Could you please help with the below ask?

The team is unable to setup whole flow of SurveySparrow app. Could you please provide test account where it is repro'ing? You mentioned the issue exists for Customer ACTINVISION. They have added two of SurveySparrow Employees to their Organisation and shared Survey. does it mean it is shared to external users?

Meghana-MSFT Link to video, The issue exists for Customer ACTINVISION. They have added two of our SurveySparrow Employees to their Organisation and shared Survey.
When we click on the Survey button, teams get hanged and an API call is not made to SurveySparrow as seen in the network tab. It's working for a few Clients in their Organisation.

AyeshaKulsumSJ - Could you please share recording of the issue repro. It would be helpful for as we do not have a local repro of the same. Thanks.

AyeshaKulsumSJ - We see that the users in these threads https://github.com/microsoft/BotBuilder-Samples/issues/3695#issuecomment-1176781813, Teams freezes when user clicks on "task/invoke" button - Stack Overflow have confirmed the issue is resolved for them. Could you please check in the latest version of Teams? Meanwhile we are checking with the engineering team as well.