Teams button click gives the error and it hangs.

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New Contributor

On click of button teams gets hanged and I am not able to click anything else

AyeshaKulsumSJ_0-1655793122642.png

 

5 Replies
Could you please share more details of which button you are clicking and also the steps so that we can try and repro this issue?

@Meghana-MSFT 

I am using this card to render. It's working all the time but randomly when I click button teams is hanged and action is not done.

{"type":"message","attachmentLayout":"list","attachments":[{"contentType":"application/vnd.microsoft.card.hero","content":{"title":"Hello! The Daily Standup is about to start","buttons":[{"type":"invoke","title":"Begin","value":{"type":"task/fetch","data":{"message":"Hello! The Daily Standup is about to start","teamId":"19:PqY2oalEPDqKlOG9xxoOHhanG9pIo1@thread.tacv2"}}}]}}],"inputHint":"acceptingInput"}

 

Hi @Meghana-MSFT, Our issue is exactly similar to this https://stackoverflow.com/questions/72411184/teams-freezes-when-user-clicks-on-task-invoke-button

It's working for everyone except some random case and we are not able to reproduce. We are not getting any request to our server and we get these errors in console. when we checked card and button was correct. Can you please help us solve the issue and let me know if any further details required?

@AyeshaKulsumSJ- There is latest update for teams. Could you please ask them to update and check with latest version? you mentioned that issue occurs in random cases for some users, Are all the users on same Teams version?