SOLVED

SharePoint Online Search Issue for Document Library

Copper Contributor

Hi,

I found many issues about SharePoint Search as below.

Can anyone help to suggest what is the root cause and solution please.

Thank you very much.

 

Issues

1. Search result is not found some file while I already have permission to access because I can browse and open the file

Search01-01.pngSearch01-02.png

 

 

 

2. The search result is different between users while they have the same permission, use the same keyword search and search on the same time

Search02-01.pngSearch02-02.png

3. The search result is different when searching different. Example: first search, we found 4 files. second search, we found 7 files. And the files are already uploaded since 15 days ago.

Search04-01.pngSearch04-02.png

 

Thank you.

Suwat A.

 

1 Reply
best response confirmed by Suwat_A (Copper Contributor)
Solution

Hello @Suwat_A

 

currently Microsoft have a known issue: 

DavidMehr_0-1708030427278.png

 

 

 

You can also try to push the crawler and reindex the library: https://learn.microsoft.com/en-us/sharepoint/crawl-site-content?WT.mc_id=DX-MVP-5004845

 

Best, Dave

 

1 best response

Accepted Solutions
best response confirmed by Suwat_A (Copper Contributor)
Solution

Hello @Suwat_A

 

currently Microsoft have a known issue: 

DavidMehr_0-1708030427278.png

 

 

 

You can also try to push the crawler and reindex the library: https://learn.microsoft.com/en-us/sharepoint/crawl-site-content?WT.mc_id=DX-MVP-5004845

 

Best, Dave

 

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