Dec 02 2021 10:44 PM
When I assign a task to a user inside my organization, they receive an e-mail that a task has been assigned to them. However, when a task is assigned to an external/guest user, they do not receive any notification. I have notifications turned on for everyone in the group and I confirmed that they are turned on for the external user as well. Do these e-mails behave differently for external vs. internal users?
Jan 04 2022 06:17 PM
Jan 08 2022 02:51 PM
Jan 08 2022 06:45 PM
@TMediaBE I don't have an environment to test with right now, but apparently this is expected behavior. I opened a case with Microsoft and they confirmed what you're seeing. They said this is the tested output for Guest users:
I found something here: Planner · Community (microsoft.com) and up-voted it.
Jan 09 2022 12:41 AM - edited Jan 09 2022 12:45 AM
@JinsengH Expected behaviour? Very strange Microsoft behaviour ;) If a task is assigned to someone they should be notified by e-mail with the ability as end-user to turn that on/off (subscribe/unsubscribe), period. Notifications (task assignment, comments ...) do work in the desktop and mobile app for guests. For now we wil have to educate our guests in using the apps i guess. Thx for your reply!
Aug 09 2023 09:22 PM