Sort alias emails in new Outlook

[JoelGDucharme]

Hi,

I have my own email address for work but I also manage the general "admin" address. I have added this email as an alias in M365. Now, I get all the emails in my inbox. Is there a way to make a rule in the new outlook to move the admin ones to an admin inbox folder?

Thanks

[#2]

Try to use this flow: https://ivasoft.com/sortaliasessharedflow.shtml

[#3]

@JoelGDucharme 

By design, an alias account handles incoming messages only, which are sent to your primary mailbox. You may want to work with the IT Team and request a shared email account. This way, you can receive and send messages under the General Admin account, not your work account. 

Shared Mail Account vs. Alias Account
Video: https://youtu.be/1qblNyc5KjI?si=G0-3bdbuaUf7UD5u&t=8

If creating a shared mailbox is not an option, you can create an Inbox rule to move the GA emails to a folder. 

If you find this information helpful, please mark it as the best response, which will assist others with the same question.

/Teresa
#traccreations4e 03/17/2024