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Teresa_Cyrus
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How to Update New Outlook's Custom Dictionary
I had a user to ask about how to update Outlook's Custom Dictionary. She had noticed that many of her Classic Outlook brand terms and acronyms were missing in New Outlook. You may not realize that New Outlook uses RoamingCustom.dic file and has its own custom dictionary. This file is stored in the cloud. Classic Outlook uses Custom.dic file and is saved on your local computer. Both dictionaries can be updated through Microsoft Word. In this blog post, which contains a video, I explained the differences between the two dictionaries, where they are stored, and how to build your dictionary in New Outlook. #traccreations4e-p25 11/24/2025Outlook Offline Phase I: Available Features
Updated November 18, 2025. The following are some of the key features introduced in Outlook Offline Phase I: Offline Email Access: Users can read, reply to, and compose new emails offline. These actions will be synchronized once the user reconnects to the Internet. Calendar Management: Users can create, edit, and delete calendar events while offline.. Contact Access: Access to contacts is available offline, allowing users to look up contact information. Synchronization: Any offline changes, such as sending emails, updating calendar events, or modifying contact information, will automatically synchronize once the internet connection is restored. Unsupported Features While Outlook Offline Phase I brings a host of new functionalities, it is important to note that not all features are supported in the offline mode - yet. I recommend downloading the updated list of supported and unsupported features to ensure you have the most up-to-date information on what is supported and what is not. Video: https://youtu.be/qzHfnlfhuEw Visit Website: Microsoft Outlook's Offline: Features Availability » TRACCreations4ENew Outlook Mail Templates – Demo + Step-by-Step Guide
New Outlook now includes a fully updated Mail Templates experience that supports images, tables, links, and modern formatting — unlike the older My Templates add-in. You can also import OFT files and even forward templates to colleagues using Forward as OFT. A few important notes for anyone upgrading from Classic Outlook: Templates created, revised, or saved in New Outlook are cloud-stored only These templates do not appear in the Classic Outlook Templates folder New Outlook templates cannot be used in Classic Outlook If you want a local copy for backup, the blog post below includes a simple download method If you're migrating from Classic OFT templates or evaluating the new workflow, these two resources walk through the entire process: 📌 Full video demo: https://youtu.be/uC0ZkCQyJuc 📌 Step-by-step blog guide: https://traccreations4e.com/new-outlook-email-templates/ Hope this helps anyone exploring New Outlook’s modern template workflow. Feel free to share it with your team. Many users have been waiting for this feature before entirely switching to New Outlook. #traccreations4e-p25 11/17/2025Significant changes to the New Outlook Calendar Event User Interface
In October 2025, the New Outlook Calendar Event was redesigned to incorporate Copilot, leading to a complete user interface makeover. Many icons were rearranged. This blog post includes a screenshot, icon placement, and descriptions. New Outlook Scheduling Gets a Makeover - Copilot Chat Joins #traccreations4e-p25 10/29/2025Re: New Outlook mailbox expanded/collapsed folders
Hi JMerck, I tried a couple of scenarios: Here are my learnings. Left Folder Pane: It remembered my settings and shut down. Message Pane: Based on your sorting criteria, the Headers for pinned or date are continuously expanded. If you find this information helpful, please mark it as the best response to assist others with the same question. #traccreations4e-r25 10/28/2025Re: outlook contacts continuously restore themselves
Your post made me laugh. (I laughed at your creative writing and not your situation.) If you are in New Outlook, can you look in the Deleted Contact folder and empty it? I tested both the MS 365 paid subscription and Outlook.com (free account) and did not have any issues. But I only deleted 1 to 2 contacts. I am going to reach out to a couple of MS people. This sounds like a bug. I would have taken the same approach as you. In the meantime, can you tell me which version of Outlook you are using? Are you an Outlook.com user (free version) or a Microsoft 365 paid subscriber? Stay tuned.Re: Support for auto-filing sent emails
PurpleMacha25, I am going to add another alternative "workaround" method. As mentioned above, MS does not have a rule to move sent items to a folder of choice. I created a workaround solution using a cc and a hashtag in the email body, along with a rule that automates moving a Sent message to a folder. Watch this video: https://youtu.be/guOjz5lHJEY?si=96zE70nl2KmQyHjt If you find this information helpful, please mark it as the best response to help others with the same question. #traccreations4e-r25 10/28/2025Re: Can incomng emails be blocked before they get to the inbox?
Currently, in New Outlook or Outlook.com, your options are to move to the Junk or Deleted folder. You cannot permanently delete messages via blocking or rules. In the corporate sector, emails can be quarantined and not delivered to the user's inbox. These messages are classified as containing a virus or as phishing, and are managed in Azure. #traccreations4e-r25 10/28/2025Prioritize My Inbox with Copilot
I recently got to try out Microsoft 365 Copilot’s Prioritize My Inbox in both New Outlook and Classic Outlook—and honestly, it’s a game-changer! I was away for a few weeks, so when I came back, my inbox was a mess. Important emails were tangled up with calendar invites and lower-priority messages that hadn’t been pushed to the Other tab. That’s when I switched the sort order to Priority. Instantly, Copilot grouped my emails into High, Normal, and Low categories. It was like having an AI assistant do the sorting for me. Even without any extra training, it did a surprisingly good job highlighting what really mattered. The best part? I saved about an hour of digging through my inbox and could focus on the messages that needed my attention first. Blog Post with Video: Copilot Outlook Prioritize My Inbox by High| Normal | Low Priorities traccreations4e-p25 9/17/2025Re: New Outlook - Display settings for multiple rows are reset
I ran into the same problem several years ago. You must turn on the Reading Pane to make the setting changes. Here is the video Time stamp: https://youtu.be/5jSYp5Vy_dg?si=xjageBEb3FwxEvSo&t=391 If find this information helpful, please mark it as the best solution which will assist others with the same question. #traccreations4e-r25 8/12/2025Re: Mail Snooze time
LordNelson, changing the default Snooze time in New Outlook is unavailable. I reviewed the feedback hub and other users have requested this functionality. Microsoft has classified the requests as "On". I recommend that you review the feedback and VOTE. snooze · Community hupuy The Snooze functionality is unavailable in Classic Outlook. If you find this information helpful, please mark it as the best response which will assist others with the same question. #traccreations4e-r25 8/12/2025Exploring Outlook Newsletter 2025: Tips, Feedback & What to Expect
I recently spent some time exploring the new Outlook Newsletter (Preview) feature, and I was pleasantly surprised by how intuitive and useful it is! If you haven’t seen it yet, it’s a new app available in New Outlook, Classic Outlook, and Outlook on the Web (OWA). It lets Microsoft 365 subscribers with a work or school account create and send clean, professional-looking newsletters—right from your inbox. No extra tools or design experience needed. It even has its dedicated site: https://outlook.office.com/newsletter. In my blog post, I share a few tips to help you get started, highlight some current limitations to be aware of, and include feedback I’ve already shared with Microsoft. If you're curious about how it works or thinking about trying it out, take a look. 👉🏽Outlook Newsletter Review – Create Professional Newsletters Fast (2025) » TRACCreations4E #traccreations4e-p25 7/21/2025Re: Can't collapse all groups in new Outlook?
clogva1 I agree with you. I am on the fence with the Jump To functionality. I would really like the ability to collapse/expand all. In New Outlook, if you and your team have assigned emails to a category [Defendant's Name], you can: 1) Click on the tag next to the email to display all emails assigned to that category, regardless of folder location. (Video at 36:25 https://youtu.be/IOPjss4N3Ms?si=ZGXOR3urEpc-0NI6&t=2184 ) 2) Add categories to your favorites (For your scenario, I would add to favorites the most frequently used ones. Great for short-term workflow.) (Same video as above) 3) Create a custom Search Folder of categories that you can easily access anytime. (Video: https://youtu.be/jAUa99ZrVpA?si=SSHZ3j45TyX2QbRi ) If you find this information helpful, please mark it as the best response, which will assist others with the same question. #traccreations4e-r25 7/28/2025
