Mar 13 2024 10:42 AM
Hi,
I have my own email address for work but I also manage the general "admin" address. I have added this email as an alias in M365. Now, I get all the emails in my inbox. Is there a way to make a rule in the new outlook to move the admin ones to an admin inbox folder?
Thanks
Mar 14 2024 12:17 AM
Mar 17 2024 11:59 PM
By design, an alias account handles incoming messages only, which are sent to your primary mailbox. You may want to work with the IT Team and request a shared email account. This way, you can receive and send messages under the General Admin account, not your work account.
Shared Mail Account vs. Alias Account
Video: https://youtu.be/1qblNyc5KjI?si=G0-3bdbuaUf7UD5u&t=8
If creating a shared mailbox is not an option, you can create an Inbox rule to move the GA emails to a folder.
If you find this information helpful, please mark it as the best response, which will assist others with the same question.
/Teresa
#traccreations4e 03/17/2024