It appears this is not a Microsoft account

Copper Contributor

Good Morning,


I have set up a new user within my domain group. They have been assigned the correct 365 Business Standard license. I can log them in to email via browser; however, I cannot set them up to log sign into the laptop as a Microsoft Account. I get the error saying, "It appears this is not a Microsoft Account". 


I have several other users set up this exact same way and I am able to log them in to their desktops this way.


Please help.

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