It appears this is not a Microsoft account

Copper Contributor

Good Morning,

 

I have set up a new user within my domain group. They have been assigned the correct 365 Business Standard license. I can log them in to email via browser; however, I cannot set them up to log sign into the laptop as a Microsoft Account. I get the error saying, "It appears this is not a Microsoft Account". 

 

I have several other users set up this exact same way and I am able to log them in to their desktops this way.

 

Please help.

0 Replies