Excessive Spam, Junk Mail from "geeksquad" email address?

Copper Contributor

Experiencing some frustration with the following, and thought to see if anyone else is having this issue and/or have found a solution.


I've been getting an excessive amount of spam/junk for the last two months, and the majority of it is arriving directly in my inbox.  While some of the messages do not have email addresses that I can see (and thus, I frustratingly can't add them/their domain to my spam/block list), the largest number is coming from the email address geeksquad@emailinfo.geeksquad.com

 

This is obviously a "known" and "safe" email address for BestBuy's Geeksquad.  I was reluctant to add it to my "Blocked Senders and Domains" list because I wouldn't want any legitimate BestBuy purchase/reminder/receipt emails being permanently blocked. 

 

Sadly, the number of emails haven't gotten so bad, I unfortunately ended up doing just that.  What's more, I also removed the same email address from my "Safe Senders and Domains" list.

Despite this, I'm still getting tons of spam from the above email address, and most is still arriving directly to my inbox.  I'd be happy to just have these email redirected to my junk/spam folder at this point, but it's all becoming quit maddening and annoying. 

 

Has anyone else experienced this phenomenon and/or was able to "fix" this from happening? 

Thank you, and appreciate your collective insight. 

94 Replies
i used the sweep function and sent all current and future emails from that address straight to trash. blocking, marking as junk, everything else basic did not work. you have to log on with a computer to use the sweep function. it's the best thing they ever added to this email.
I only have a desk top computer, no cell phone. And they're driving me crazy! Up to 50 SPAMS a day!! I have NO idea how to stop them!
I tried the "unsubscribe" but they sell one's email address when you do that. I get up to 300 spam a day that I have to block. But STILL can't block the miserable geek squad crap!
There is no "sweep" function on my desk top computer
Me too, and I can't get them to stop. When I tried to REPLY to them, the email came back undeliverable. So they're a scammer, but from what I see, they aren't selling anything, they're just harassing!

login on a browser, not the app that comes with your PC. then you should see the following items on the top. sweep should be there.  @GorgeousOne 

fulltime_shopper_0-1669244533636.png

 

@fulltime_shopper - when you take a break from your expeditions - many thanks for the advice and reminder.

All worthless spam advertisements from that geek gmail address. So far customer service at Outlook is ‘mum’ about this spamming taking place with their customers.
Check outlook.com account, privacy, apps and services and remove app you do not recognize or no longer want to give access to your email.

@Zeromus 

 

For those without a PC - I used the filter by keyword method and set a rule that anything with geeksquad goes to junk - works so far but I am scared they will figure me out!!!!

Ok, I get all email "geeksquad AT emailinfo.geeksquad.com" (replace AT with @)emails going to Junk mail. I want them to be automatically deleted.

I created a rule, email: "geeksquad AT emailinfo.geeksquad.com" and action: delete. They do not get deleted, they just got in my junk mail that is all great but, I see at least 50 or more a day from "geeksquad AT emailinfo.geeksquad.com"

Trying to find valid emails that were counted as spam is hard, I have deleted valuable emails because of this. Yes, I am putting @ not AT I could not post the email here, it would block it.

How do I get the web client to automatically delete emails based on the email address, even if it's in spam ?


Clicking Unsubscribe? I tried that for weeks, and it never stopped, now I get 10-30% more junk from them, complete BS and invalid unsub link. How do I fix this problem ONCE AND FOR ALL.

@Dave Evans

Hi everyone, I decided to share this link even though it contains an ad because it is an explanation and important information from which it follows that clicking on cancel subscription is another consent, or even installation of malware!

Geek Squad Email Scam Explained | Geek's Advice (geeksadvice.com)

I also suggest downloading the official Microsoft scanner and performing a scan of your computer.

Microsoft Safety Scanner Download | Microsoft Learn

This not just Geek Squad, this spam from that address for everything you can think of, from porn to old people lawsuits... I've tried to unsub from every email for a while and it just gets worse and worse...

it comes from "geeksquad AT emailinfo.geeksquad.com"

This is on the WEB Client, not my home computer....

@Dave Evans

But just unsubscribing is a scam and your next consent to malware, I can not explain it better, it does not matter what you think you have blocked - It will not work on an infected system.

I created a rule, email: "geeksquad AT emailinfo.geeksquad.com" and action: delete. They do not get deleted, they just got in my junk mail that is all great but, I see at least 50 or more a day from "geeksquad AT emailinfo.geeksquad.com"

@Dave Evans 

 

That won't work. You need to make a "header" rule with "delete it" as the action. Then include anything else in that rule you want deleted. I added the geeksquad spam address along with many others. You can view the header by opening up an e-mail (not preview pane) File>Properties: Internet Headers. I copied/pasted into Notepad so it's easier to read. Some may still get though. You may need to view headers, add to your list, and "run rules now" to clean up. Obviously this has the potential to delete legit stuff if you're not careful, so choose what you put in the header search text with care. 

@MyChargerIsFast 

 

I am using Outlook.com/Hotmail, I tried it on that, thanks for the tip. Hope this get rid of this for good !

Hi @MyChargerIsFast 

" Obviously this has the potential to delete legit stuff if you're not careful, so choose what you put in"

 

Your idea is good, but I propose to redirect from this address to another (which will only be to spam) it provides the ability to check the redirected emails before deleting.

 

Your idea is good, but I propose to redirect from this address to another (which will only be to spam) it provides the ability to check the redirected emails before deleting.

@A1 

 

You can choose any action. Move it to junk mail folder. etc. I just prefer to delete it because don't even want to see it. Some of this spam is disturbing. 

@MyChargerIsFast 

 

Well, it's the next day, almost 24 hours after trying your fix.  I checked my junk mail, 0 geekquad emails. Nothing at all.  I would normally see 40-70 a day, now nothing. My Spam folder is very manageable now, I get SPAM but, maybe 15-20 overnight, not over 100.

 

I can't see it deleting legit email because it's looking for the "geeksquad AT emailinfo.geeksquad.com" address. No other email would/should have that in the subject

 

Thanks that worked perfect ! If you were local, I'd buy you a beer :)

Great news! I wish I could take you up on that beer offer! So far I haven't hit a limit as far as what that one rule can filter out. I keep adding key words into that header rule less spam. I only got 6 last night. I added those to the rule, so I'll probably see fewer than that tomorrow.

The mailwasherfree as pruned a lot out too. Outlook doesn't seem to blacklist domains well, but this tool does. It can also filter out obscene language and has ties to multiple anti-spam databases. Best of all it isn't annoying with popups like SpamCop.