OneDrive stuck on Creating Shareable link

[bbrown12]

We are testing OneDrive to make sure it's a viable way for our business to share docs. While testing, we are trying to share a doc to non-Microsoft email addresses w/permissions to View Only. OneDrive then gets stuck at the point of "Creating Shareable link". 

Any insight?

Thanks.

Brandon

[#2]

@bbrown12 

I can report having this exact same issue in June 2023. It has not been resolved. I am using a brand new install of O365, and I only have a single Microsoft account/login using a new laptop and a new OneDrive account.

[#3]

@AZ_GeoGuy 

Same issue.  Ability to create and share folders completely non-functional.  Links created during process do not open.  Folders says user has access but they can't get to it.  When will this get fixed?  Happening on all our accounts on personal domain with paid 0365

[#4]

@RusSco3844

Me too  

[#5]

@bbrown12 

It's Nov 2023, and no resolution! and i have seen older posts with the same issue. Will this ever be resolved?

[#6]

Happening to me today, starting with folder in OneDrive in browser, share > change link options to specific people > add email address(es) > Apply > loading indicator but action never completes.

[#7]

@SB87X 

February 4, 2024.

...And the wheels go round and round.....

[#8]

@SB87X -- I was having the same problem today. I think I determined the cause....

When I pressed the Escape key a few times, I finally received an actionable message that indicates the person does not have a Microsoft Account established that is directly associated with the email address that you are trying to limit access to. So, the cursor just spins and spins! You'd think someone at Microsoft would be smart enough to set a time-out, and display possible causes.

I noticed this result after removing one of the email addresses, waiting several minutes, then pressing the <Esc> key. I received a similar message when I tried the other individual's email address as well:

[#9]

Thanks for posting this. It is helpful. I have been unable to create links for non-Outlook accounts, but it works fine for outlook accounts. Will adjust my practices accordingly, perhaps do my sharing from Google Drive or iCloud. Or something.

[#10]

I think the point is that all intended user(s) need to have a free "Microsoft Passport*" account associated with the email address(es) that you enter, in order to successfully create a secured folder sharable with ONLY certain individuals. It doesn't matter whether they use Outlook, GMail, etc. They need a Microsoft account. As far as I know, there is no such thing as an "Outlook account" used to grant access to other resources.

* Or whatever Microsoft is calling it these days, as they're famous for changing names of products and services on a whim.

[#11]

June 2024, same problem. You wonder how a company with millions and millions can fail in something so simple as sharing a folder over internet.

[#12]

Yip, same issue. Seems crazy you can't just send a link to someone. 

I tried remove the address of those mentioned as not having an account but it still failed to generate the link. 

[#13]

What is the point of using OneDrive if you can’t share files out of network? I am a retired teacher who still shares lessons with teachers outside of the network.

[#14]

@ebrand81 — You can share with people outside your network. The trick is to not require a login if your intent is to freely share with anyone. Here’s an example for you, if you want to learn about septic system care!

https://1drv.ms/f/s!AvQgg3Qp9S4ZvVdRNcIfmJohk7so?e=BH7409

[#15]

@TomWickerath please read the above posts. We tried all options, even the one not requiring login, but does NOT work.

[#16]

@Fajardos — Sorry for the delayed reply. I read messages above. Did you try the link I provided? Did it work for you?  

[#17]

This has been an ongoing issue with Microsoft since 2020 and they still have chosen not to do anything about it

[#18]

@TomWickerath Yes, but I don’t know the pathway you used.

[#19]

@TomWickerath Yes, it works for read-only, I can't upload anything.

[#20]

@Fajardos — That’s because I intentionally set it as read only.