Apr 04 2023 05:38 PM
I noticed my OneDrive sharing options were missing, and that the icons were also missing from the top of the screen. Rebooting and reinstalling haven't helped. Something trashed by TM backup the other day so I cannot restore a previous version of the app. Anyone else seeing the same thing and/or know where to get a previous build?
Apr 04 2023 05:49 PM
Apr 06 2023 01:17 AM
Apr 06 2023 09:34 AM
Thanks for confirming it isn't just me @nanonano. Do you have a link to that build you mentioned?
Apr 06 2023 10:50 AM
Apr 06 2023 04:39 PM
I have the exact same issue. And because I tried to uninstall / reinstall One Drive, I no longer have access to my documents from my MacBook. I spent two hours chatting with Microsoft technical support and at the end, the recommendation was to contact One Drive technical support... Now I'm waiting for a reply from them.
I don't understand this specific issue with OneDrive. All the Office apps (Word, Excel, etc.) are working just fine. The only thing is that I can't install updates since I run on macOS Catalina.
Apr 06 2023 05:55 PM
Apr 06 2023 05:55 PM
Apr 07 2023 06:41 AM
Apr 08 2023 05:21 AM
Same issue here. VERY annoying and severely disrupts my workflow. Microsoft wore me down and got me accepting working on OneDrive documents and having AutoSave on. Now that's all gone and I have to manually sync to cloud. My hardware caps out at Catalina, so an OS update isn't possible. Yeah, I could buy new hardware, but I shouldn't have to. I accepted that I'm stuck on older versions of the Office suite, which is fine for now, but at least let me use OneDrive! PLEASE fix this ASAP!
Apr 08 2023 09:33 AM
Apr 08 2023 09:56 AM
@XuHan29 use the link that @Deleted posted earlier to reinstall the previous build.
Apr 08 2023 10:37 AM
Apr 08 2023 10:43 AM
Apr 08 2023 12:29 PM
Apr 08 2023 01:08 PM
@Charlie47 I found a workaround: when launching the app, kill the process named OneDriveUpdater (e.g., `sudo killall OneDriveUpdater` in the terminal). This stops OneDrive from updating itself. OneDrive should normally execute then.
I also removed all stuff containing "update" from the OneDrive package. Not sure what will happen after rebooting, but it is working now.
Apr 08 2023 05:31 PM
Apr 08 2023 09:48 PM
Apr 09 2023 01:00 PM - edited Apr 09 2023 01:05 PM
In all my follow up communications with Microsoft, they also provided me with another link for a Microsoft package for Catalina. I believe it includes the Office Suite as well as One Drive. The version seems to be 16.43.20110804. In case it can help some of you, here it is.
https://officecdn.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoUpdate/Microsoft_Offi...
Apr 10 2023 02:14 AM
Apr 10 2023 12:52 PM
@Charlie47 thanks for the support, everyone in fact, but I have spent the whole day trying to fix this before work tomorrow and nothing is working. My last chat with support took days to resolve my issue so I'll just keep looking at this feed.
Thanks again,
Schozz