Add Shortcut to OneDrive issues

Copper Contributor

Hi,

 

There are currently two noticeable issues when adding a shortcut to OneDrive:

 

  1. Upon adding a shortcut, a small pop-up notification appears indicating that the shortcut has been added to OneDrive, with a hyperlink to ‘My files’. However, clicking on this hyperlink does not navigate the user to ‘My files’ as expected. This functionality was previously operational but seems to have stopped working.

  2. When attempting to rename the shortcut via the OneDrive web interface, the system automatically appends a dot followed by a fragment of the SharePoint Online site name. The current workaround for this issue is to rename the shortcut via File Explorer once it has been synced to your local computer.

I hope these issues will be fixed in the near future.

 

Thanks,

Mike

5 Replies
Hi MajkD,

I always recommend to my customers to avoid OneDrive shortcuts and to disable the feature tenantwide (Set-SPOTenant -DisableAddShortCutsToOneDrive $True).

@MathieuVandenHautte I used to be like that. The Shortcut is the best feature. 
We say the opposite:

Adding all your Team channels as OneDrive shortcuts is the recommended method due to the following reasons:
❖ Deleting shortcuts from your OneDrive does not delete shared files within Teams channels or SharePoint Online sites so all shared files are safe.
❖ You can keep all your Teams channels and SharePoint Online sites in one place using File Explorer.
❖ Moving to another PC will only require you to sign-in to your Microsoft account and all your shortcuts will be intact.

Welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

 

It’s unfortunate that you’re experiencing these problems with OneDrive. I understand how frustrating it can be when things don’t work as expected.
1. Hyperlink not navigating to 'My files':
This issue may be related to a browser or OneDrive web interface problem.
Try the following steps:
a. Clear your browser's cache and cookies to ensure that the hyperlink works properly.
b. Ensure that your browser is up-to-date.
c. Try using a different web browser to see if the issue persists.

 

2. If the system is automatically appending a dot and a fragment of the SharePoint Online site name when you try to rename a shortcut, it might be due to an integration issue between your OneDrive and SharePoint. 
a. Rename the shortcut via the File Explorer on your local computer.
b. Allow time for the change to sync with your OneDrive and SharePoint.
c. Check if the renaming issue has been resolved in the web interface.

 

 

 

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1/ Sorry I should clarify, when the user clicks 'My files' on the pop up, they are being navigated to OneDrive home page, instead of the actual My file page.
2/ That's correct, it is the workaround I do now: renaming via File Explorer.

@MajkD 

Welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

 

I found a few potential solutions that might help resolve the issue you’re experiencing with OneDrive. Here are some steps you can try:

1. Reset OneDrive: Press the Windows and R keys to open a new Run window. Paste the following command in the Run window: %localappdata%MicrosoftOneDriveonedrive.exe /reset. Restart the app and check if the error persists.

 

2. Remove and Re-add Shortcut: To work around this issue, remove the shortcut to the subfolder (the folder that was moved into the parent folder). Once the shortcut is removed, OneDrive will sync the new folder/subfolder structure. Right-click the subfolder in File Explorer and select Remove shortcut

 

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like :smile:

Appreciate your Kudos! Proud to contribute! :)