Recent Discussions
OneDrive Personal folder redirecting to OneDrive Enterprise
I am having a new issue with my work computer (AD registered) that has been working correctly for about five years with both my O365 and my personal OneDrive accounts. Both OneDrive folders are unique to each other in the root of my user folder, they are not sharing a common directory / folder and they have unique names too. (noted as problem for some users) However something has occurred in the last month (not sure of precise date) where my personal OneDrive account stopped syncing correctly. It will not upload or download files. It indicates it's synchronized but if you change files in the cloud or on the local machine it will not actually transfer anything. I tried performing a link and unlink and also tried performing a onedrive.exe /reset and neither has worked to restore operation. When relinking OneDrive it will pop up an error message saying "we're having trouble connecting to the onedrive service" when it's starting it's linking process and shows the initial folders to potentially be backed up (which I'm not using on this machine). So one thing I noticed during my troubleshooting is that if I double-click on my Personal OneDrive folder it redirects to my Enterprise OneDrive folder. I'm wondering if some kind of loop is being created, even though each OneDrive account has a unique folder that has a unique name it keeps redirecting to the Enterprise folder. I'm wondering during startup is the same thing happening and the OneDrive Personal instance is getting redirected too and creating some kind of weird loop or something? I've even tried exiting the OneDrive Enterprise client while the OneDrive Personal client is starting and still the same result. I'm totally stumped at this point...
Fresh Win11 install, fresh Office365 install, Onedrive backup no connection to OneDrive-service
Hi community, got a new laptop with win11. fresh installation, Installed Office 365 (family license) as first package. No firewall/Antivirus other backup software installed. Onedrive says it´s connected. But if I start to select folders (documents/pictures) to automatically backup, the feedback is "Problem with connecting to the onedrive-service" File length or file names can´t be the issue, same error if folders are empty (fresh installation) No matter if I´m connected through my router (LAN/WLAN), hotspot on my mobile phone, neighbour´s network. Tried all resetting options Microsoft and web search is giving. No other result. Can anyone help me? trying to reach the support leads to "this support is currently not available"
Force OneDrive/Excel to return the local file path instead of a cloud URL
Hello, I have all my 3D models stored in a OneDrive-synced folder, including the Excel file that controls many of the model parameters. I work on three different PCs, so using OneDrive for synchronization would be ideal. However, my modeling software Solid Edge runs into a specific issue: it does find the linked Excel file in the OneDrive-synced folder and attempts to open it, but as soon as it tries to read the parameters, it gets stuck in an endless loop. The reason is that Excel no longer provides a normal local Windows file path for the workbook—even though the file is fully available offline. Instead, Excel exposes the OneDrive/SharePoint URL, and Solid Edge cannot process this URL, which causes the loop. What I have tried so far: Enabled “Keep files on this device” for the entire project folder Completely shut down OneDrive (disabled it and killed all OneDrive processes in Task Manager) Tried changing the stored Excel path inside Solid Edge from a local path to the OneDrive URL — Solid Edge does not accept URLs as valid paths None of these attempts solved the issue. If anyone has a reliable method to make Solid Edge read a OneDrive-synced Excel file as a local file path, I would really appreciate your help.".tmp.driveupload"
I am having an issue where my word doc (set to autosave to OneDrive business desktop app) on my PC is suddenly saved in a ".tmp.driveupload" folder online under a different file name (random numbers), with autosave switched off. If I do not notice this happening, the change to the document is not saved under the expected folder and file name, resulting in no change made to the file I opened. The only workaround I've found is to "save a copy" and overwrite the file I opened in the original folder. This only works if I notice the sudden name change and file save in the tmp folder. If I don't, the changes are lost because the tmp file is deleted (to recycle bin) on exit and the tmp folder is not synced to my PC. I have to go online to the OneDrive business website, guess which file it may be, restore that from the OneDrive recycle bin, and hope it is the file I was looking for. The frequency of this happening means that there are numerous tmp files under pseudo file names to scour through. One-hour plus on the phone with MS Office subscription support is of no help.
Microsoft 365 OneDrive Android (OxygenOS 13.1) login fails with WebView / Error 2604
On OneDrive Android app, login through Microsoft 365 work / corporate profile fails and always ends up with either blank screen or "No Internet connection" error 2604. Here's the details: Device & Environment: Device: OnePlus 8 Pro (IN2023) OS Version: OxygenOS 13.1 (build IN2023_13.1.0.591(EX01)) Android System WebView Version: 142.0.7444.102 App Affected: OneDrive (latest version from Google Play, 26th Nov 2025) Network: Wi-Fi / Cellular (both tested) VPN/ Private DNS / AdBlockers: Disabled Problem Description: Attempting to log in to OneDrive using a corporate/work Microsoft 365 account: The login screen either shows a blank white screen or fails immediately with Error 2604: “No network”, despite internet connectivity being functional. Logging in with the same credentials in Chrome works, confirming network is not the issue. Issue persists after clearing app data, reinstalling OneDrive, updating Chrome, updating Android System WebView, and ensuring all app permissions and background data settings are correct. Steps to Reproduce: Start with OnePlus 8 Pro (IN2023) running OxygenOS 13.1 Ensure Android System WebView is version 142.0.7444.102 Install latest OneDrive app from Google Play Open OneDrive and attempt to log in with corporate/work Microsoft 365 credentials Observe blank screen or error 2604 Expected Behavior: OneDrive should allow login with corporate Microsoft 365 account Embedded WebView authentication should complete successfully Account token should be saved for ongoing use Additional Notes: Problem appears specific to embedded WebView login on this OS/device combination Likely a systemic issue affecting Microsoft 365 apps relying on WebView for login flows on OxygenOS 13.1 Logging in to a personal outlook.com microsoft account works normally. Hence, it seems to be tied to the WebView failure. Is there any fix to this?OneDrive - Mass File Deletion by OneDrive
I noticed in late July/early August that files in my OneDrive folders suddenly vanished. More than 25 years' worth data gone. Close to 300 GB of both personal and business data. Only the files were gone. The folders and file structure remained untouched. My OneDrive space is 2 TB. The Recycle Bin was empty. My OneDrive account has been active since OneDrive started and remains so without interruption. Through the forum community I learned that I am not alone with my frustrations. Microsoft Support scheduled a telephone call. The gentleman who called was rude. He said the only way files were deleted was by the user (i.e., me). That suggestion is ridiculous as it suggests I went into hundreds of individual folders and subfolders to delete files but leave the folder structure intact. The gentleman said there was no way OneDrive or Microsoft could cause that to happen. News flash. It wasn't just me. I later submitted a request for assistance by messaging OneDrive Support asking my issue to be escalated to the OneDrive Engineering Team for a One-Time Data Restoration (OTDR). I'm still waiting for a response or even as much as an acknowledgement of my support request. Does anyone else recognize this issue? What other ideas have others tried that worked to fix the problem? Any ideas on how I get my files back?
OneDrive speed problems. Symlinks?
I'm having problems with slow syncing my local OneDrive folder to my online OneDrive. I recently added about 40K symlinks to my folder and I'm suspecting that could be the cause. But NONE of my symlinks are pointing to network files. They all point to local files in my local OneDrive folder. I just want to sync the symlink files themselves, not the files the symlinks point to. Those files will be synced separately since they are in the same tree. I have about 85K files in my OneDrive and, as I said, about 40K of those are symlinks. OneDrive has been syncing for 2 days now and it still says there are 82K files remaining. It's only syncing about 100 files per hour. I'm pretty sure it's the symlinks that are making it go so slow. Before I created all the symlinks, syncing used to be pretty quick. Alternatively, is there a way to tell OneDrive to just ignore symlinks? I only need them in my local OneDrive folder tree and I don't need them online in OneDrive. I'm the only user of the files. If I don't get a good solution from someone here, I'm going to try writing a program that moves all my symlinks to a temp folder tree outside OneDrive, finish sync'ing the real files, and then move the symlinks back to their original location. But this is risky and I'm worried about corruption. Why didn't Microsoft give us an easy option to ignore symlinks? :-(
Onedrive continously signing out
Hi, I wondered if anyone can help.... Onedrive used to sync files from MS Teams Sharepoint like a dream until about 10 days ago. Now the desktop client seems to drop connection constantly as though the network is droppoing or firewall is blocking things.... Before I started there, I thought I would ask if anyone else has had this recently.... Nothing I do makes OneDrive stay signed in.... I have already ensured my Dell 7310 is fully up to date on Bios and software. Signed out of MS Teams, O365, Onedrive Cleared cache from C:\Users\username\AppData\Local\OneDrive Full shutdown, restart, login everywhere and OneDrive signs in sees 15 changes and signs out..... I have even unlinked the laptop, done the above again, relinked the laptop, it syncs and then signs out..... Has anyone got any ideas??
OneDrive Takes Excessively Long to Complete
I am experiencing a recurring issue with Microsoft OneDrive synchronization. When syncing files, the process often gets stuck on the last or second-to-last file. Specifically, it seems to hang indefinitely during the final bytes of the file. After a delay of approximately 4 to 5 minutes, the synchronization does eventually complete successfully. This prolonged delay impacts the efficiency of the syncing process, especially when working with time-sensitive files. I would appreciate it if this issue could be investigated and resolved.Avast Antivirus False Positive for OneDrive Files?
Avast free version on a 32 bit Windows 10 machine keeps popping up that it's quarantining 2 files on OneDrive. I close the dlg box, and it pops up again. It says the files are located in C:\OneDrive\Temp\S-1-5-21-1654843628-3381493285-3727955867-1001\ I can't see the files (I think) because Avast keeps throwing them into the Virus Chest. But I've attached screen cap of Avast alert details where it shows 2 files with really long names and .temp extension. I'm guessing that the 2 "threats" are false positives and that OneDrive simply creates them for sync or other purposes. Any way to find out if OneDrive creates this kind of file at this location? Only other possibly related thing was that while sync'ing OneDrive on the same day that Avast started popping up, OneDrive flagged a virus in a file that has lived on my drive for months at least. It was in a totally different directory. I did delete it and sync continued fine. The file was "FoxitReader901_enu_Setup_Prom.exe" and was sitting in my Download directory. I'll attach a screen grab of that too. Any help or guidance would be greatly appreciated. Cheers.File versions taking all my storage space (Stream)/turn off versioning/delete all versions
(I'm using education version)Whenever I create or edit a chapter in Stream, it automaticly creates a new version for me in onedrive, the problem is, it actually duplicates the file, for example, if the video size is 1GB and I edited the chapter 50 times, then there would be 50 versions of this video file, and the file size would be 50GB, this issue is really bothering me, it basically takes up all 1TB of my storage, someone help plz.
Best practice using same OneDrive Personal Vault on 2 PCs
Finally configured Personal Vault (should have done this long ago) in our Family OneDrive. When I unlock it, I use a PIN on my Win 11 pc to authenticate. When I login to the same Personal Vault on another PC, a request goes out to the Microsoft Authenticator on my iPhone. I would love to just let that PC use a PIN to login and not sent a authentication prompt to the Authenticator app. Is there a way to do this?OneDrive says tnot enough cloud space and asks me to free up space, but there are enough space.
Once I click on the "Free up Space" option, it just shows that I have enough space. I opened a ticket since 11/6 and heard nothing since.Same thing from my phone. The ticket was assigned to an agent on 11/7. No one responded. It has been 11 days since I asked for tech support. The problem persisted more than two weeks. Not even sure how I could get ahold of a human. Is my only option to cancel OneDrive and switch to NAS?
Have 1TB available but OneDrive wont upload and says "Not enough cloud storage"
I bought Office365 today and I have only 3gb on my account used out of over 1TB of space however when I try to sync it just says "Not enough cloud storage" "you don't have enough space for this file". This is very frustrating. I check my settings, I emptied my trash, I re-linked the account. None of it worked. I went through the Troubleshooting machine and did all the steps and nothing helped. I did get an error saying one drive could not be restarted. Anybody have any suggestions? Very frustrating to spend money and have this happen.Can't get OneDrive with all my data on new computer
I bought a new laptop recently and have been working to set it up with everything my old computer has. I love my old laptop, but it is five years old and I worry about failure and losing everything. Because of that fear, I have used OneDrive heavily. Anyway, when there was a pre-BlackFriday sale, I purchased a new laptop. I got OneNote to come over with my folders, but I can't get the OneDrive synced. I have researched online and have tried sharing and other suggestions, and nothing works. How can I get my new computer to use the same OneDrive?Allowing External Access
Hi guys, I want to allow guest external access for the folder. I followed the guide and video posted by Microsoft: https://learn.microsoft.com/en-us/microsoft-365/solutions/collaborate-on-documents?view=o365-worldwide I changed the setting in the SharePoint settings, in the identity settings, and I even changed the default permission from edit to view. The only change that went through is the default permission. When I go to my OneDrive and share something, the default is now view; however, I still can't share anything outside my organisation. Can anyone help me find out why? Does it take time for the settings to be pushed? Hope someone can help me.
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